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7/10 in Web and Video Conferencing - Enterprise

Response
Distribution
900Reviews

Cisco Systems

Webex Meetings

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

8.8

Composite Score

Composite
Score

9.0

CX Score

CX
Score

+91

Emotional Footprint

Emotional
Footprint

87%

Likeliness to Recommend

Likeliness
to Recommend

7/10 in Web and Video Conferencing - Enterprise

Response
Distribution
900Reviews
Category Features
  • Application Share
  • |
  • Audio Conferencing Call in Bridge
  • |
  • Audio Conferencing VoIP
  • |
  • Audio Controls
  • |
  • Facilitator Functions
  • |
  • File Transfer
  • |
  • Instant Messaging
  • |
  • Keyboard Mouse Control
  • |
  • Screen Share
  • |
  • Video Conferencing
  • |
  • Virtual Whiteboard

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
10 / 10

Information Technology

Easy to use

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 4
  • Business Value Created
  • 2
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 2
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 2
  • Vendor Support
Recommends
10 / 10

Sales Marketing

Great, secure and well thought of service!

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 4
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Application Share
  • 3
  • Audio Conferencing Call in Bridge
  • 3
  • Audio Conferencing VoIP
  • 3
  • Audio Controls
  • 3
  • Facilitator Functions
  • 3
  • Instant Messaging
  • 3
  • Keyboard Mouse Control
  • 3
  • Screen Share
  • 3
  • Video Conferencing
  • 4
  • File Transfer
  • 4
  • Virtual Whiteboard
Recommends
10 / 10

Information Technology

Great product line-up - great interoperability!

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Business Value Created
  • 2
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Breadth of Features
  • 4
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 2
  • File Transfer
  • 3
  • Audio Controls
  • 3
  • Facilitator Functions
  • 3
  • Keyboard Mouse Control
  • 3
  • Audio Conferencing VoIP
  • 3
  • Instant Messaging
  • 3
  • Screen Share
  • 3
  • Audio Conferencing Call in Bridge
  • 3
  • Video Conferencing
  • 4
  • Virtual Whiteboard
  • 4
  • Application Share
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