Comprehensive Software Reviews to make better IT decisions
Microsoft and Cisco Announce Partnership to Enhance Web Conferencing Interoperability
Microsoft and Cisco have announced a partnership to enhance interoperability between Microsoft Teams Rooms and Phone System and Cisco Webex Room.
Key features of this partnership are:
- Cisco Webex video devices can connect to Microsoft Teams meeting services. This will be done via Cisco Webex introducing an interop solution certified as a Microsoft Cloud Video Interop solution.
- Direct guest join capability.
- Cisco Session Border Controllers will deploy Direct Routing for dial tone in Microsoft Teams. This will be without needing to replace any infrastructure.
All features will be made available early 2020.
Source: SoftwareReviews Web Conferencing Data Quadrant. Accessed November 4, 2019.
Info-Tech notes that many organizations have both Office 365 and Cisco Webex. As both suites are not completely interoperable, end-user satisfaction is often low given confusion about which suites’ tools to use when – especially given many of these suites’ tools have overlapping capabilities.
Microsoft and Cisco’s partnership to enhance their respective suite’s interoperability will thus come as a relief to those organizations that have licenses with both vendors. End users will no longer need to switch between these suites for web conferencing tools, streamlining internal and external guest connections.
Indeed, this partnership announcement can largely be viewed as being driven by end-user demand, which urged for a unified communications platform that encouraged mixed-vendor interoperability. Microsoft’s announcement of this partnership certainly referenced user demand to justify each new interoperable feature, leading with: “Over the year’s [SIC] customers have asked us to simplify their deployment complexity in a mixed vendor environment.” Expect this trend to continue: end users will prefer a communication and collaboration suite that is highly interoperable or can be easily integrated with whatever existing platform they are using. Very rarely can one suite cater to all end users’ needs: having a unified communications platform that can joins different suites and best-of-breed apps together satisfies these needs.
Want to Know More?
On January 9, 2020, Microsoft announced new ways to empower firstline workers using Office 365.
Slack CEO Stewart Butterfield has been selling off his shares, but there are good reasons why we shouldn’t panic at this news.
Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.
In this note, I reveal the top three trends in the team collaboration market for 2020 and beyond, as predicted by top analysts in this field.
JetBrains has announced a new integrated team collaboration environment aimed at DevOps engineers and project managers: Space.
A new white paper from Mitel reports that organizations lose $10,000 per employee per year in lost productivity from communications inefficiencies.
On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.
Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service to provide Microsoft Teams meeting rooms with more security and efficient monitoring.
Coming early 2020, Zoom Rooms will be able to join Microsoft Teams meetings and Microsoft Teams Rooms will be able to join Zoom meetings.