What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHubSpot Marketing Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Marketing Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Auto-Responders
Segmentation
Basic Reporting and Analytics
Contact Database
Sales Intelligence & Conversion Rates
Mobile Optimized
Content Authoring
Email Templates
SPAM Compliance
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Vendor Support
Also Featured in...
Marketing Platforms - Enterprise
Translation missing: en.product_page.ratings.score 9.1
View HubSpot Marketing Hub in this category (opens in a new tab)
Marketing Automation - B2C
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Marketing Hub in this category (opens in a new tab)
Marketing Automation - B2B
Translation missing: en.product_page.ratings.score 9.0
View HubSpot Marketing Hub in this category (opens in a new tab)
Website Analytics
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Marketing Hub in this category (opens in a new tab)
Social Media Monitoring
Translation missing: en.product_page.ratings.score 8.9
View HubSpot Marketing Hub in this category (opens in a new tab)
A/B Testing
Translation missing: en.product_page.ratings.score 8.8
View HubSpot Marketing Hub in this category (opens in a new tab)
HubSpot Marketing Hub Reviews
Glenn W.
- Role: Sales Marketing
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2023
Good app, onboarding could be better
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Integration with customer data
What is your favorite aspect of this product?
I like the integration with our website, forms and SEO
What do you dislike most about this product?
Onboarding was not well thought out and no linear plan was clear.
What recommendations would you give to someone considering this product?
Improve on onboarding process
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Respectful
Cons
- Less Effective Service
- Charges for Enhancements
- Less Efficient Service
Eduardo B.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
Intuitive and inspiring
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
Hubspot is an intuitive CRM, and it is also very reliable, the workflows perform just as you would expect, unlike other CRMs
What is your favorite aspect of this product?
Workflows and reporting. And how fast it improves and implements new features.
What do you dislike most about this product?
Somehow it was very slow to run in my laptop browser, but this might have been a personal problem
What recommendations would you give to someone considering this product?
I believe Hubspot is a great option for everybody, no matter what size of company you are.
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Respectful
Grady B.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
No disappointment yet.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
In the todays world, any business needs to set a side a budget for the marketing and creating business and product awereness. One of the best tool that i have experienced is the Hubspot Marketing Hub. The tool comes with many features that helps to grow your business marketing strategies. It supports all kind of marketing that you can think of. It also integrates with the CRM and ERP tools.
What is your favorite aspect of this product?
The best thing that it gives a chance to interact with the social media platforms clients. You are also able to test the depth of the marketing you have undertaken.
What do you dislike most about this product?
Nothing to dislike other than the learning curve. It needs to be shortened.
What recommendations would you give to someone considering this product?
Its a highly recommendable tool to any organization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
