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Looker

Composite Score
8.5 /10
CX Score
8.9 /10
Looker
8.5 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

1% Negative
6% Neutral
93% Positive

Pros

  • Trustworthy
  • Respectful
  • Helps Innovate
  • Reliable

Feature Ratings

Average 80

BI Security

84

Dashboard

84

Data Exploration and Visualization

83

Collaboration

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

80

Intelligent Alerts and Notifications

79

Self Service and Ad Hoc Capabilities

79

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 78

Business Value Created

84

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

79

Ease of Customization

78

Breadth of Features

78

Ease of IT Administration

77

Usability and Intuitiveness

76

Availability and Quality of Training

74

Vendor Support

74

Product Strategy and Rate of Improvement

74

Looker Reviews

Sukesh H.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Powerful yet Simple data modelling tool

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Complex data modelling can be created without deep SQL knowledge! This is great for business users

What is your favorite aspect of this product?

Dashboards are highly customisable and are very simple to create.

What do you dislike most about this product?

Advanced features require more training hence there is a steep learning curve involved

What recommendations would you give to someone considering this product?

Begin with simpler analysis and dashboards before delving into more complex features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Nikita S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Lightening fast BI tool

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Looker provides every service on cloud which is very safe and customizable visualization. Moreover, looker is synced with other google products which makes it very different.

What is your favorite aspect of this product?

I like the aspect data modelling of looker because once the model is built I can use that data again and again.

What do you dislike most about this product?

Data updates and are not always get updated so, I do not like that.

What recommendations would you give to someone considering this product?

I would recommend this tool to medium and big enterprises.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Mohit P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Most affordable and advances cloud BI tool.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

It is affordable and available in cloud for a lot of team members and peoples. now more people can work in same dashboard without sharing overall files through mails and other communication channels.

What is your favorite aspect of this product?

It is very fast to create logical measures for cards and other visuals. The UI is clean and smooth. The Appscript is amazing to automate tasks. Automatic refresh of Pivot table and Import data formulas are useful.

What do you dislike most about this product?

The quality of visuals can be much better, while zooming the reports generated in pdf the pixels breaks. Security and access should be more strong, the admin should have row level security in google sheets so that the looker's table should refresh until someone approves.

What recommendations would you give to someone considering this product?

Please without doubt go for it, if you want to share your live dashboards to more peoples and also if the data sources of your dashboards are coming from more contributors.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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