What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Hierarchical Task Management
Time & Expense Tracking
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Colin J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Intuitive, great for all team types
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Cloud-based, removes self-hosting overhead
What is your favorite aspect of this product?
Usability and customizable.
What do you dislike most about this product?
Bit of a learning curve
What recommendations would you give to someone considering this product?
Get ProServ to help you set it up. Plan on at least a month for ProServ to get it set up right.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Sunil D.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
The perfect operating system for founders
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Loads of features Fast flexibility and Less Opinionated
What is your favorite aspect of this product?
Custome fields and applicablity at diffreant level Lost of built in views lots of templates built-in clickapp and applicability at org, workspace,folder and list level Fast and Great UX No limits
What do you dislike most about this product?
Not able to copy data from table view to excel or spread sheet Simple feature like export to CSV require at least business plan (shady vendor locking practices) lack of word document and list/table data integration, the document editing functionality is very basic, match document functionality to coda and it will be perfect
What recommendations would you give to someone considering this product?
A single one stop tool to be used fo different team and use cases like Product management, OKR, Project management, Documentation, Mind mapping roadmapping and so on....
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Anouk B.
- Role: Industry Specific Role
- Industry: Recreation
- Involvement: End User of Application
Submitted Oct 2025
Project Management Made Easier
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It is highly customizable and and flexible which makes it meet desired needs for the company. It has many robust built-in automated features that promotes a seamless workflow.
What is your favorite aspect of this product?
It has a seamless reporting capability. This helps us see projects progress from the dashboard without any hassles. It also has powerful automated features which helps reduce errors as well as to save on time.
What do you dislike most about this product?
This tool has been great. I have no dislikes.
What recommendations would you give to someone considering this product?
On should consider the pricing depending on the size of the company. Also its wise to consider the features needed as some features could be absent in lower plans.
Pros
- Performance Enhancing
- Inspires Innovation
- Saves Time
- Respectful
