What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Due Dates
Add Attachments
Task Categorization
Task Reporting
Calendar View
Add Notes
Shared Task List
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Also Featured in...
Product Management
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Project Management - Enterprise
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
Brandon S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2025
The All-in-One Project Management Powerhouse
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is a feature-rich and highly customizable tool. It supports multiple views. It reduces context-switching by involving tasks, docs, chat, time tracking, and integrations. It is great for brainstorming and road mapping by integrating creative and visual thinking tools into workspaces.
What is your favorite aspect of this product?
ClickUp offers customized dashboards and reporting capabilities. It helps us in the visibility of team workload, client reporting, and executive oversight. It is great for breaking down large goals into actionable pieces. It Docs and whiteboard allow us to brainstorm, write specs, and creative wiki, enabling seamless collaboration without switching platforms. Furthermore, I love the way I can see all my projects in a single view.
What do you dislike most about this product?
It is a very useful tool, even the template allows me to start my new projects in seconds. There is nothing here that I would be disliking about.
What recommendations would you give to someone considering this product?
Highly recommended platform. It is an amazing tool. It is very easy to balance the team capacity and organize the projects in an efficient way.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Celestine D.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
Efficient and user friendly
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp differentiates by combining tasks, docs, and communication into a single, highly customizable platform with a wide range of views
What is your favorite aspect of this product?
The versatile and customizable task management system that adapts seamlessly to various workflows and project needs
What do you dislike most about this product?
The complexity number of features in ClickUp can make it feel cluttered and difficult to navigate efficiently
What recommendations would you give to someone considering this product?
Be sure clickUp aligns with your team's workflow complexity and scalability needs, and take advantage of its extensive customization options and integrations
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Amy S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Everything i need in one place.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Magnificent with ClickApps.
What is your favorite aspect of this product?
Insanely effective for customization which suit exactly what you need.
What do you dislike most about this product?
User interface is great and navigate.
What recommendations would you give to someone considering this product?
Incredibly cool with customization for tweaking anything you like like views and workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
