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ClickUp Logo Award Winner Product Badge
ClickUp Logo Award Winner Product Badge
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 86

Collaboration

91

Workflow Management

89

Planning and Scheduling

86

Dependency and Milestone Tracking

85

Resource Management

85

Document Management

85

Hierarchical Task Management

84

Reporting

84

Time & Expense Tracking

84

Budget Management

81

Mobile Access

78

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Breadth of Features

86

Ease of Data Integration

85

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

79

ClickUp Reviews

Smita T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2026

Flexible and Powerful Task Management Platform

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

its combines a task management or project tracking and collaboration tools into a single platform with strong customization options..

What is your favorite aspect of this product?

The best thing about ClickUp is its flexibilityand It allows me to manage tasks, projects and team collaboration all in one place that saves a lot of time.

What do you dislike most about this product?

The interface can be feel overwhelming at first because there are many features and It takes some time for new users to get comfortable with all the options.

What recommendations would you give to someone considering this product?

Start with the basics and take a time to customize a workflows and explore advanced features to get the best results.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ede H.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

User friendly/task manager

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

The interface is very friendly. Even a beginner can easily use and understand it. The reporting feature

What is your favorite aspect of this product?

The priority feature and the reporting

What do you dislike most about this product?

The subscription amount should be made less for beginners

What recommendations would you give to someone considering this product?

The best task management tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Celestine D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

Efficient and user friendly

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp differentiates by combining tasks, docs, and communication into a single, highly customizable platform with a wide range of views

What is your favorite aspect of this product?

The versatile and customizable task management system that adapts seamlessly to various workflows and project needs

What do you dislike most about this product?

The complexity number of features in ClickUp can make it feel cluttered and difficult to navigate efficiently

What recommendations would you give to someone considering this product?

Be sure clickUp aligns with your team's workflow complexity and scalability needs, and take advantage of its extensive customization options and integrations

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

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