What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2025
Very intuitive and easy to navigate.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Napoleon I.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2024
ease of usage and great features that are easy to
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp stands out for its simplicity and ease of use, making it accessible to teams of all sizes without a steep learning curve. Unlike many project management tools, it combines messaging, to-do lists, file sharing, and scheduling in one platform, eliminating the need for multiple apps. Its flat pricing model is budget-friendly, offering unlimited users for a single fee, which is rare in the industry. Basecamp prioritizes communication and collaboration, with features like message boards and real-time group chat that keep everyone aligned.
What is your favorite aspect of this product?
My favorite aspect of Basecamp is its all-in-one simplicity. It seamlessly integrates essential tools like to-do lists, message boards, file storage, and team chat into a single, easy-to-navigate platform.
What do you dislike most about this product?
Basecamp's simplicity, while a strength, can also be a drawback for teams managing complex projects, as it lacks advanced features like Gantt charts or task dependencies. The lack of built-in time tracking and detailed reporting tools can make it challenging to monitor productivity and project performance.
What recommendations would you give to someone considering this product?
Basecamp is perfect for teams seeking a simple, all-in-one platform to manage projects and improve communication without overwhelming features. However, if your projects require advanced tools like Gantt charts or task dependencies, consider whether its simplicity aligns with your needs before committing.
Pros
- Acts with Integrity
- Security Protects
- Trustworthy
- Efficient Service
Zafyre T.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
User friendly, want interface improvements
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Very easy to use and very customizable
What is your favorite aspect of this product?
Seeing only my tasks and projects, ease of searching for projects, ease of clear timelines and assignments and ability to collaborate with my team
What do you dislike most about this product?
I wish I could right click to archive, reassign a date, and assign a user for tasks instead of having to click into the entire project, it makes working fast challenging. I want to be able to search a task, and bulk delete or bulk reassign
What recommendations would you give to someone considering this product?
Customize it as much as possible and find what works for you
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
