What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
99 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Reliable
- Effective Service
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Dependency and Milestone Tracking
Planning and Scheduling
Budget Management
Mobile Access
Reporting
Time & Expense Tracking
Hierarchical Task Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Basecamp Reviews
Otilde R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Basecamp: Streamlining Workflows Across Tools
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It's API strong, and it is capable of supporting various linking mechanisms for additional products, which help the product designers to support Basecamp links with various other applications to support a comprehensive work flow.
What is your favorite aspect of this product?
The visual presentation of the software is very simple, yet it offers all the tools needed to support team members with different technical skills. The possibilities to instantly generate and prioritize the lists of tasks, to share files, and to be in touch in the framework of certain works contribute to the increased efficiency.
What do you dislike most about this product?
Although Basecamp excels in numerous areas, its time-tracking capabilities are somewhat limited. For designers who have to very closely measure the amount of time spent on a certain type of work or certain project, these current features may not be very informative.
What recommendations would you give to someone considering this product?
I can now promptly share design files and gather feedback, as well as track the number of revisions, without keeping on going to other programs. Specifically, what has been highly beneficial is the integration Basecamp has with Google Calendar. The ability to create and assign tasks directly from emails (through integrations with Gmail or Outlook) has also been a major time saver, allowing me to manage my workload more efficiently.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Elvis C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
You can assign tasks and responsible parties.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
By centralizing communications, tasks, files, and events, Basecamp simplifies centralized communication. prevents task management and communications from becoming fragmented. It allows the integration of clients into projects, facilitating direct collaboration with them.
What is your favorite aspect of this product?
I can make to-do lists, assign them to team members, and set deadlines; That's why I like Basecamp. I can schedule meetings, important activities and deadlines with the calendar. Provides areas where I can upload, save, and distribute files to other team members.
What do you dislike most about this product?
It lacks sophisticated features for video conferencing or more dynamic real-time collaboration, even if it offers the chat feature.
What recommendations would you give to someone considering this product?
It is recommended that Basecamp be used to enable direct client collaboration through project integration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gabriel F.
- Role: Sales Marketing
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Sep 2024
Coordination and productivity all in one space.
Likeliness to Recommend
What differentiates Basecamp from other similar products?
This is where Basecamp shines, however, since its clear and simple structure is one of its main benefits. Because of the clean layout and simple navigation of the interface, it would not take any team member a long time to learn how to use the tool.
What is your favorite aspect of this product?
My favorite feature of Basecamp is the ability to create to-do list, assign it various members of the team, set due dates and track the progress of the working projects in one place. It has also helped in making improvements in the daily work we do hence enhancing efficiency.
What do you dislike most about this product?
But what I do not like a little is that the workload may be too much in the event that Basecamp’s elements are mishandled. It is rather desirable to add a few more options that would help to improve the prioritization of tasks.
What recommendations would you give to someone considering this product?
All in all, I would definitely recommend Basecamp for any team which requires efficient project management system. Despite the functionality, simplicity, and an emphasis on the organization this software has brought nothing but the positive change to our team.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service