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Contract Lifecycle Management Platform Selection Guide

Fast-track your CLM selection journey and build a future-ready contracting function.

Contracts underpin every supplier relationship, customer agreement, and revenue commitment. As regulatory requirements, customer and supplier ecosystems, and digital workflows become more complex, CLM platforms have evolved far beyond basic contract storage and tracking. But as their capabilities expand, CLM platform selection initiatives often stall amid unclear requirements, a fragmented vendor landscape, and inconsistent features. Use this buyer’s guide to help structure a CLM platform selection process that unlocks the full value of your contracts.

Modern CLM platforms deliver AI-powered clause analysis, workflow automation, and seamless integration with ERP, CRM, and procurement systems to optimize the entire contract lifecycle. But without clear, shared ownership across the organization, CLM initiatives risk becoming underused or misaligned with enterprise priorities. A disciplined, AI-forward evaluation methodology is essential to reduce risk, accelerate deal cycles, and ensure your CLM choice aligns with your organization’s needs.

1. Share CLM ownership.

Though CLM is often driven by an organization’s legal and procurement departments, lasting success depends on organization-wide collaboration. IT must partner with legal, procurement, sales, finance, and other stakeholders to define a unified vision for the CLM solution.

2. Don’t buy what you won’t use.

CLM platforms are varied, ranging from basic digitization tools to AI-driven contract intelligence systems. When evaluating solutions, prioritize core needs such as risk mitigation, cycle time reduction, and integration depth rather than chasing emerging features or market hype. Choose a solution that aligns with your process complexity and risk profile.

3. Get your requirements right.

Poorly defined requirements are the number one reason projects fail, and CLM platform selection is no exception. Organization leaders must define requirements for usability, process alignment, and reporting, while IT ensures scalability, security, and seamless integration.

Use this step-by-step buyers guide to find the right CLM platform for you.

This buyers guide equips you with a complete toolkit for CLM platform selection, including a vendor landscape analysis, AI capabilities maturity model, requirements-gathering templates, and guided RFP development. Use these resources to streamline your vendor evaluation process, reduce selection risk, and implement a CLM platform that maximizes the value of your contracts.

  • Understand the CLM landscape and trends to build consensus on CLM scope and capabilities.
  • Build your business case and streamline requirements to understand your needs and prepare a comprehensive RFP.
  • Select the right CLM vendor by conducting an overview of shortlisted vendors while taking implementation considerations into account.

Contract Lifecycle Management Platform Selection Guide Research & Tools

1. Contract Lifecycle Management Platform Selection Guide – An end-to-end framework that walks through the CLM platform selection process.

This research helps you to:

  • Follow a proven three-phase approach to CLM selection, from understanding the landscape and building a business case to selecting your finalist.
  • Position AI-enabled capabilities against organizational maturity.
  • Present a clear, evidence-based selection process and recommendations to stakeholders.

2. CLM RFP Template – A ready-to-use Excel template to kick-start RFP development.

Use this RFP template as a starting point to:

  • Quickly organize your RFP using a structured format.
  • Clearly articulate requirements across legal, procurement, sales, and IT.
  • Define evaluation criteria that support objective vendor comparison.

Fast-track your CLM selection journey and build a future-ready contracting function.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Get the help you need in this 3-phase advisory process. You'll receive 6 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Understand the CLM Landscape and Trends
  • Call 1: Understand the concept of a CLM platform; explore its core capabilities and emerging trends. Canvas key vendors in this space.

Guided Implementation 2: Build the Business Case & Streamline Requirements
  • Call 1: Build the business case to select a CLM.
  • Call 2: Define your key CLM requirements.
  • Call 3: Build procurement items, such as an RFP.

Guided Implementation 3: Select the Right Contract Lifecycle Management Vendor
  • Call 1: Evaluate the CLM vendor landscape and short-list viable options.
  • Call 2: Review implementation considerations.

Author

Hriday Gulrajani

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