Contracts underpin every supplier relationship, customer agreement, and revenue commitment. As regulatory requirements, customer and supplier ecosystems, and digital workflows become more complex, CLM platforms have evolved far beyond basic contract storage and tracking. But as their capabilities expand, CLM platform selection initiatives often stall amid unclear requirements, a fragmented vendor landscape, and inconsistent features. Use this buyer’s guide to help structure a CLM platform selection process that unlocks the full value of your contracts.
Modern CLM platforms deliver AI-powered clause analysis, workflow automation, and seamless integration with ERP, CRM, and procurement systems to optimize the entire contract lifecycle. But without clear, shared ownership across the organization, CLM initiatives risk becoming underused or misaligned with enterprise priorities. A disciplined, AI-forward evaluation methodology is essential to reduce risk, accelerate deal cycles, and ensure your CLM choice aligns with your organization’s needs.
1. Share CLM ownership.
Though CLM is often driven by an organization’s legal and procurement departments, lasting success depends on organization-wide collaboration. IT must partner with legal, procurement, sales, finance, and other stakeholders to define a unified vision for the CLM solution.
2. Don’t buy what you won’t use.
CLM platforms are varied, ranging from basic digitization tools to AI-driven contract intelligence systems. When evaluating solutions, prioritize core needs such as risk mitigation, cycle time reduction, and integration depth rather than chasing emerging features or market hype. Choose a solution that aligns with your process complexity and risk profile.
3. Get your requirements right.
Poorly defined requirements are the number one reason projects fail, and CLM platform selection is no exception. Organization leaders must define requirements for usability, process alignment, and reporting, while IT ensures scalability, security, and seamless integration.
Use this step-by-step buyers guide to find the right CLM platform for you.
This buyers guide equips you with a complete toolkit for CLM platform selection, including a vendor landscape analysis, AI capabilities maturity model, requirements-gathering templates, and guided RFP development. Use these resources to streamline your vendor evaluation process, reduce selection risk, and implement a CLM platform that maximizes the value of your contracts.
- Understand the CLM landscape and trends to build consensus on CLM scope and capabilities.
- Build your business case and streamline requirements to understand your needs and prepare a comprehensive RFP.
- Select the right CLM vendor by conducting an overview of shortlisted vendors while taking implementation considerations into account.
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