Get Instant Access
to This Blueprint

Applications icon

Automate Work Faster and More Easily With Robotic Process Automation

Embrace the symbiotic relationship between the human and digital workforce.

  • Your organization has many business processes that rely on repetitive, routine manual data collection and processing work, and there is high stakeholder interest in automating them.
  • You’re investigating whether robotic process automation (RPA) is a suitable technological enabler for automating such processes.
  • Being a trending technology, especially with its association with artificial intelligence (AI), there is much marketing fluff, hype, and misunderstanding about RPA.
  • Estimating the potential impact of RPA on business is difficult, as the relevant industry statistics often conflict each other and you aren’t sure how applicable it is to your business.

Our Advice

Critical Insight

  • There are no physical robots in RPA. RPA is about software “bots” that interact with applications as if they were human users to perform routine, repetitive work in your place. It’s for any business in any industry, not just for manufacturing.
  • RPA is lightweight IT; it reduces the cost of entry, maintenance, and teardown of automation as well as the technological requirement of resources that maintain it, as it complements existing automation solutions in your toolkit.
  • RPA is rules-based. While AI promises to relax the rigidity of rules, it adds business risks that are poorly understood by both businesses and subject-matter experts. Rules-based “RPA 1.0” is mature and may pose a stronger business case than AI-enabled RPA.
  • RPA’s sweet spot is “swivel chair automation”: processes that require human workers to act as a conduit between several systems, moving between applications, manually keying, re-keying, copying, and pasting information. A bot can take their place.

Impact and Result

  • Discover RPA and how it differentiates from other automation solutions.
  • Understand the benefits and risks of complementing RPA with AI.
  • Identify existing business processes best suited for automation with RPA.
  • Communicate RPA’s potential business benefits to stakeholders.

Automate Work Faster and More Easily With Robotic Process Automation

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should use RPA to automate routine, repetitive data collection and processing work, review Info-Tech’s methodology, and understand the ways we can support you.

1. Discover robotic process automation

Learn about RPA, including how it compares to IT-led automation rooted in business process management practices and the role of AI.


Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.4/10


Overall Impact

$20,299


Average $ Saved

21


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

Libro Credit Union

Guided Implementation

9/10

$25,000

20

Dark Fibre Africa

Guided Implementation

10/10

$30,731

50

Auckland Transport

Guided Implementation

9/10

$102K

47

Toyota New Zealand Limited

Guided Implementation

10/10

$30,989

10

Cross Country Mortgage, Inc.

Guided Implementation

10/10

$30,159

10

ATI CORP

Guided Implementation

9/10

$6,031

3

Werner Co.

Guided Implementation

6/10

N/A

N/A

Coastal Community Credit Union

Guided Implementation

10/10

N/A

N/A

State Department Federal Credit Union

Guided Implementation

10/10

N/A

N/A

SCL Health

Guided Implementation

9/10

N/A

N/A

Perkins Coie LLP

Guided Implementation

10/10

$35,017

10

FirstRand Limited

Guided Implementation

7/10

N/A

N/A

Westmoreland Mining LLC

Guided Implementation

8/10

N/A

N/A


About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

Member Rating

9.4/10
Overall Impact

$20,299
Average $ Saved

21
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Try Our Guided Implementations

Get the help you need in this 2-phase advisory process. You'll receive 5 touchpoints with our researchers, all included in your membership.

Guided Implementation #1 - Discover robotic process automation
  • Call #1 - Discuss the member’s current knowledge of RPA and their motivation for discovery.
  • Call #2 - Review and explain the blueprint as needed.
  • Call #3 - Examine the stakeholder communication deck.

Guided Implementation #2 - Identify processes best suited for RPA
  • Call #1 - Discuss the member’s existing ideas on the processes suitable for automation with RPA.
  • Call #2 - Brainstorm to identify the candidate processes, and analyze them quantitatively and qualitatively to prioritize them.

Contributors

  • New York Metropolitan Transit Authority
  • Government of Ontario
  • Ontario Pension Board
  • Redwood Software
  • 11 anonymous contributors
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019