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Talk to a Software ExpertHome > Categories > Customer Relationship Management - Midmarket > Compare > monday.com vs SugarCRM
Customer Relationship Management - Midmarket
monday.com vs SugarCRM
Compare monday.com and SugarCRM using real user data focused on features, satisfaction, business value, and the vendor relationship.
What is Customer Relationship Management - Midmarket (CRM) Software?
Customer Relationship Management (CRM) software enables an organization to manage the complete customer lifecycle and capture, integrate and analyze data across all customer touchpoints. The best CRM software suites allow organizations to increase customer loyalty, improve marketing effectiveness and sales productivity. A successful CRM strategy starts with well-defined business objectives. It also includes detailed functionality requirements, a sound methodology for provider due diligence and selection, and a solid end-user training and support program. Choosing a software provider with a track record of strong customer relationships will improve your chances of CRM success.
Common Features
Collaboration | Mobile | Analytics and Reporting | Sales Management | Marketing Management | Customer Service Management | Quote Contract and Proposal | Account and Contact Management | Telephony and Call Center Management | Activity and Workflow Management | Lead Management