Applications icon

Choose a Best-Fit Enterprise Application Delivery Model

The right delivery model will make implementation easier.

Get Instant Access
to this Blueprint

  • Large-scale projects are hard. In fact, so hard that 17% of failures of large projects are so bad they threaten the existence of the company.
  • Enterprise applications have a multitude of stakeholders and can impact fundamental business processes.
  • Failure to manage this complexity can have significant negative consequences.

Our Advice

Critical Insight

  • Agility is not absolute. Being agile means using various techniques to get the right work done right. Sometimes that means traditional Waterfall techniques are the right answer.
  • Look in all areas of the organization for usable skills. IT does not have a monopoly on the use of Agile. Be sure to look at all departments in the organization.

Impact and Result

  • Leverage the Info-Tech methodology to find the process that fits your company while delivering the best chance to realize business value. Use one of the three methodologies, Waterfall, Agile, or custom, that best fits your organizational culture.
  • Work with your vendor partner to ensure they are working in a compatible way with your selected methodology and tools.
  • Find and leverage the skill sets you need from within your organization. Perhaps your marketing department is using Scrum or the help desk is using Kanban. These are capabilities you can leverage in the execution of your implementation.

Research & Tools

Start here – read the Executive Brief

Read our concise Executive Brief to find out why you should use the activities in this blueprint to determine the best methodology and practices to give your firm the best chance at success.

1. Govern and manage revisited

Set the starting point for your implementation by building understanding.

2. Tools, tools, tools

Select the practices that will lead to success.

Guided Implementations

This guided implementation is an eight call advisory process.

Guided Implementation #1 - Govern and manage revisited

Call #1 - Scoping: discuss preparations that led to implementation.
Call #2 - Discuss language and the need to set terms and definitions. Talk about project management types.
Call #3 - Discuss organization and vendor capabilities and gaps with intended project management methodology.

Guided Implementation #2 - Tools, tools, tools

Call #1 - Discuss the benefits of scenario planning and the best practices associated with it.
Call #2 - Review the practices and tools available and what might fit with the organization.
Call #3 - Discuss why configuration is better than customization. Talk about the importance of data.

Guided Implementation #3 - Implementation

Call #1 - Review the importance of change management and the need for clear communication and training.
Call #2 - Review the overall process and assumptions made during scenario planning. Discuss how a good transition checklist will aid the transition to live.

Onsite Workshop

Unlock This Blueprint

Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Govern and Manage Revisited

The Purpose

  • Set the stage by establishing a common language.
  • Understand what your organization implementation strategies and gaps.

Key Benefits Achieved

  • Organizational terms and definitions
  • Organizational and Vendor implementation capabilities
  • Capability gaps and remediation steps




Set your starting point.


Prepare for the change.

Module 2: Tools, Tools, Tools

The Purpose

  • Achieve a better understanding of success and failure through scenario planning.
  • Identify the practices and tools that fit with your organization.
  • Understand why you should reduce customization.
  • Ensure the quality and importance of your data.

Key Benefits Achieved

  • Success and failure scenarios to help understand the risks and how they can be mitigated
  • A “toolbox” filled with practices that fit with your organizational capabilities
  • Principles to follow to avoid expensive customizations with low return on investment




“What if” the future.

  • Success and failure scenarios and the assumptions made about the path.

Select your tools.

  • Practices, tools, and project metrics

Processes and data.

  • A set of principles to guide acceptance of customizations and list of activities such as conversions associated with data.

Module 3: Implementation

The Purpose

  • Understand the need for organizational change management focusing on clear communication.
  • Identify what is needed to proceed with a successful implementation.

Key Benefits Achieved

  • An organizational communications plan to build acceptance
  • A training plan to build comfort with the new software
  • A checklist to ensure everything is prepared to transition to live
  • A checklist to ensure the transition to live goes as smoothly as possible




Manage the change.

  • Plans for both organizational communications and training


  • A checklist for transition to live readiness and a checklist for the transition.

Search Code: 94319
Published: October 5, 2020
Last Revised: October 5, 2020

Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019