Tagged - Agile

Build a Roadmap for Service Management Agility

Businesses are moving faster than ever and IT needs to keep pace by delivering valuable services whenever and wherever needed. IT must increase agility and sustain it...
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Build a Roadmap for Service Management Agility – Executive Brief

Read this Executive Brief to understand why agility in service management is critical to deliver quality services to the business to increase business satisfaction.

Build a Roadmap for Service Management Agility – Phases 1-3

This blueprint will help you develop a roadmap to build sustainable agility into your service management practice.

Build a Roadmap for Service Management Agility – Phase 1: Understand the Optimal States for Agility

This phase of the blueprint, Build a Roadmap for Service Management Agility, will help you understand Agile principles, its alignment to service management, and the...

Build a Roadmap for Service Management Agility – Phase 2: Assess Your Current State of Agility

This phase of the blueprint, Build a Roadmap for Service Management Agility, will help you determine your current state of agility in service management.

Service Management Agility Assessment Tool

This tool will help you identify strengths and weaknesses in components of service management agility: culture, structure, processes, and resources. Use the result from...

Build a Roadmap for Service Management Agility – Phase 3: Build the Roadmap for Service Management Agility

This phase of the blueprint, Build a Roadmap for Service Management Agility, will help you develop a roadmap for service management agility and create a stakeholders...

Service Management Agility Roadmap Template

This template will help you combine the various activities throughout the blueprint, Build a Roadmap for Service Management Agility, to create a roadmap for service...

Building Agility Into Our Service Management Practice Stakeholders Presentation Template

This template will help you create a stakeholders presentation using various information throughout the project blueprint, Build a Roadmap for Service Management Agility.

Streamline Application Maintenance

Your maintenance practice is crucial to supporting applications and the business operations they support, yet is not given the resources or oversight it requires. Use...
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