Prepare for Cognitive Service Management – Executive Brief

Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support...

Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...

Prepare for Cognitive Service Management – Storyboard

This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

IT/Cloud Demand Billing & Accounting Analyst

Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.

Build Your Infrastructure Roadmap – Executive Brief

Read this Executive Brief to understand why Infrastructure organizations need to take proactive control in interfacing with the business and managing their work.

Build Your Infrastructure Roadmap – Phases 1-4

This storyboard will help you become a true strategic partner by aligning Infrastructure's work with business value.

Build Your Infrastructure Roadmap – Phase 2: Analyze Technology

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you analyze your existing technology and curate potential new technology...

Build Your Infrastructure Roadmap – Phase 3: Build the Roadmap

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you communicate your roadmap to business stakeholders.

Build Your Infrastructure Roadmap – Lightning Phase: Fast-Track Your Infrastructure Roadmap for Early Value

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you build a roadmap in an hour.

Build Your Infrastructure Roadmap – Phase 4: Improve the Process

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you iterate on the process for continual improvement, to deliver every more...
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