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This deliverable will help you during project launch. It will help document important information and achieve buy-in from key stakeholders.
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This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...
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This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.
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Use this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples.
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This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with...
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This template will help you understand IT service definitions from a visual perspective.
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Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
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After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...
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The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...
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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...
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