Redesign Your IT Organizational Structure

Structure follows strategy: Design your IT organization for the future.

Onsite Workshop

Most organizations are looking to redesign to meet a changing technological landscape and rapidly shifting competition and customer demand. Very few are getting it right.

  • 75% of organizational redesign initiatives fail – organizations need a strategic plan to ensure the success of their initiatives.
  • Restructuring IT impacts much more than IT. Without the right strategic approach, managing the diverse and complex opinions from business stakeholders can prove cumbersome. The redesign process must be as inclusive as possible to parties affected by the change.

Building the right foundation for organizational change will allow the organization to remain adaptive in the future.

  • Build a baseline operating model and organizational design principles to guide future change decision making.
  • Rationalize the way you are currently organized now and see if there are ways to better meet the needs of the business.

Module 1: Decide on Design Principles

The Purpose

  • Craft a set of design principles that are aligned with the organization’s strategic direction and external/internal influencers.

Key Benefits Achieved

  • A set of governing criteria for future organizational structure changes.

Activities: Outputs:
1.1 Brainstorm the implications of your IT strategy on your organizational structure.
  • List of points and opportunities for new organizational structure
1.2 Use your collected data to conduct an analysis of current pain points and opportunities.
  • Review of Info-Tech diagnostic data
1.3 Create your finalized list of design principles.
  • List of custom-fit organizational design principles

Module 2: Select Operating Model and Organizational Structure

The Purpose

  • Select an operating model, customize it to meet the nuances of the organization, and land on a baseline organizational sketch.

Key Benefits Achieved

  • Create a custom-fit visualization of the way IT creates value.
  • Define IT’s core capabilities and where they lie within the organization.
  • Land on a baseline organizational sketch to be customized later.

Activities: Outputs:
2.1 Finalize your operating model selection.
2.2 Customize the IT operating model.
  • Customized IT operating model
2.3 Decide on a baseline organizational structure.
  • Heat mapped (for gap analysis) IT operating model

Module 3: Customize Organizational Structure

The Purpose

  • Customize the new organizational structure to meet the future-state needs of the organization.

Key Benefits Achieved

  • Newly defined work units.
  • Categorized IT capabilities by work unit.
  • Clear accountabilities and responsibilities for core IT capabilities.

Activities: Outputs:
3.1 Customize baseline work units to fit your organization’s future state.
  • Defined future-state work unit structure
3.2 Categorize your IT capabilities within your defined work units.
  • Categorized IT capabilities by work unit
3.3 Delineate accountabilities and responsibilities for your IT capabilities.
  • Capability-based RACI chart

Module 4: Define Roles and Finalize Work Units

The Purpose

  • Finalize the organizational structure by defining future-state roles and work unit mandates.

Key Benefits Achieved

  • Finalized future-state organizational structure.

Activities: Outputs:
4.1 Define the roles inside your work units.
  • Future-state role design
4.2 Create a mandate statement for each work unit.
  • Work unit mandates
4.3 Finalize your organizational structure.
  • Finalized organizational structure

Module 5: Build Your Communication Plan

The Purpose

  • Create a communications plan to spread the word of the new organizational structure and retain buy-in from key stakeholders.

Key Benefits Achieved

  • Finalized communications deliverable.
  • Organizational redesign FAQ.

Activities: Outputs:
5.1 Conduct a stakeholder analysis to identify the impact and level of resistance from all stakeholders.
  • Stakeholder map
5.2 Create a communications plan tailored to the interests of each of your respective stakeholders.
  • Communications plan
5.3 Create an FAQ to address common questions and concerns around your restructuring.
  • Organizational restructuring FAQ

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