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Identify the Impact of Technical Debt on Government Department/Agency IT Operations

Manage technical debt for enhanced government IT performance.

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Organizations experience many challenges and frustrations when looking to manage their technical debt:

  • Fear/annoyance of being overwhelmed and confused by the complexity of the issues landscape, terminology, and breadth.
  • Frustration and disappointment by the gap and mismatch between the technical debt management expectations and the practical realities, i.e. prescribed approaches in the real world.
  • Lack of knowledge about tech debt management, emergency response plans, crisis communication guidelines, and team members' roles and responsibilities.

This approach will help the government better understand key technical debt management principles to improve its operational abilities to uphold public trust and safeguard citizens' ability to receive services without interruptions or/and delays.

  • It will assist the government actors with having a better understanding of the technical debt identification and resolution approaches to handle potential short-term and long-term crisis ramifications.
  • It will help the audience to get a more concise and complex understanding of the technical debt management strategies, saving them time and effort in researching and synthetizing the provided info.

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Module 1: Define and Identify Technical Debt

The Purpose

Create a working definition of technical debt and identify the technical debt in your environment.

Key Benefits Achieved

List your technical debt.

Activities: Outputs:
1.1 Develop a working definition for technical debt.
1.2 Discuss your organization’s technical debt risk.
  • Goals, opportunities, and constraints related to tech debt management
1.3 Identify 5-10 high-impact technical debts to structure the impact analysis.
  • A list of technical debt

Module 2: Measure Technical Debt

The Purpose

Conduct a more-objective assessment of the business impact of technical debt.

Key Benefits Achieved

Identify the most-critical technical debt in your environment, in terms of business risk.

Activities: Outputs:
2.1 Review and modify impact scoring scales.
  • Impact scoring scales
2.2 Identify reasonable scenarios to structure the impact analysis.
  • Scenarios to support the impact analysis
2.3 Apply the scoring scale to identify the impact of each technical debt.
  • Technical debt impact analysis

Module 3: Build a Roadmap to Manage Technical Debt

The Purpose

Leverage the technical debt impact analysis to identify, compare, and quantify projects that fix technical debt and projects that prevent it.

Key Benefits Achieved

Create your plan to manage technical debt.

Activities: Outputs:
3.1 Brainstorm projects and action items to manage and pay back critical technical debt. Prioritize projects and action items to build a roadmap.
  • Technical debt management roadmap
3.2 Roll up the results of the impact analysis and identify critical (highest-impact) technical debts.
  • List of critical technical debt
3.3 Identify three possible courses of action to pay back each critical technical debt.
  • Technical debt executive summary
3.4 Identify immediate next steps to manage remaining tech debt and limit the introduction of new tech debt.
  • Immediate next steps to manage technical debt
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