Become a Transformational CIO

Collaborate with the business to lead transformation and leave behind a legacy of growth.

Onsite Workshop

Choosing the status quo can result in:

  • A continued lack of involvement in the planning of business transformation.
  • The inability to offload operational and technology-specific activities.
  • Not being seen as an equal – a fellow business leader.

Choosing to lead business transformation can result in:

  •  A greater likelihood of business transformations realizing their anticipated business benefits.
  • Higher organizational growth: sales, profit, employees, etc.
  •  A CIO legacy characterized by an IT organization that looks to create and capitalize on business opportunities.

Module 1: Determine Readiness to Become a Transformational CIO

The Purpose

  • Understand stakeholder and executive perception of the CIO’s performance and leadership.
  • Determine whether the CIO is ready to lead transformation.

Key Benefits Achieved

  • Decision to evolve role or address areas of improvement as a pre-requisite to becoming a transformational CIO.

Activities: Outputs:
1.1 Select data collection techniques.
1.2 Conduct diagnostic programs.
  • Select stakeholder and executive perception of the CIO
1.3 Review results and define readiness.
  • Decision as to whether to proceed with the role evolution

Module 2: Build Business Partnerships

The Purpose

  • Identify potential business partners and create a plan to establish key partnerships.

Key Benefits Achieved

  • An actionable set of initiatives that will help the CIO create valuable partnerships with internal or external business stakeholders.

Activities: Outputs:
2.1 Identify potential business partners.
2.2 Evaluate and prioritize list of potential partners.
2.3 Create a plan to establish the target partnerships.
  • Partnership strategy

Module 3: Establish IT’s Ability to Transform

The Purpose

  • Make the case and plan for the development of key capabilities that will enable the IT organization to handle transformation.

Key Benefits Achieved

  • A maturity assessment of critical capabilities.
  • A plan to address maturity gaps in preparation for a transformational mandate.

Activities: Outputs:
3.1 Define transformation as a capability.
3.2 Assess the current and target transformation capability maturity.
  • Transformation capability assessment
3.3 Develop a roadmap to address gaps.
  • Roadmap to develop the transformation capability

Module 4: Shift IT’s Focus to the Customer

The Purpose

  • Gain an understanding of the end customer of the organization.

Key Benefits Achieved

  • A change in IT mindset away from a focus on operational activities or internal customers to external customers.
  • A clear understanding of how the organization creates and delivers value to customers.
  • Opportunities for business transformation.

Activities: Outputs:
4.1 Analyze value streams that impact the customer.
  • Value stream maps
4.2 Map business capabilities to value streams.
  • Business capability map

Module 5: Establish Transformation Leadership and Sustain the Capability

The Purpose

  • Establish a formal process for empowering employees and developing new leaders.
  • Create a culture of continuous improvement and a long-term focus.

Key Benefits Achieved

  • Increased ability to sustain momentum that is inherent to business transformations.
  • Better strategic workforce planning and a clearer career path for individuals in IT.
  • A system to measure IT’s contribution to business transformation.

Activities: Outputs:
5.1 Set the structure for the office of the CIO.
  • OCIO structure document
5.2 Assess current leadership skills and needs.
5.3 Spread a culture of self-discovery.
5.4 Maintain the transformation capability.
  • Transformational leadership dashboard

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