Comprehensive software reviews to make better IT decisions
ConnectWise Now and SSO Streamlines Product Management for Its MSP Partners
ConnectWise, a software provider for IT automation and management tools, has released three enhancements to streamline product management for its MSP clients:
- ConnectWise Now, a new centralized and customizable management interface that enables MSPs to monitor key operational and business metrics in one location. This includes IT operations dashboards (e.g. to display high-priority tickets, patch compliance, active remote-control sessions, and so on) as well as information for other aspects of the business from sales to financial data.
- Single-sign on for all ConnectWise products, simplifying login and access management.
- ConnectWise Marketplace, redesigned to make it easier for partners to purchase services through ConnectWise, including third-party solutions offered by ConnectWise. The site also now supports license and usage-based purchasing and billing. The Marketplace enhancements are expected to also be available to non-partners later this summer.
These enhancements are aimed at simplifying management and administration for MSP partners, which has the potential to provide downstream service improvements for MSP customers. However, for the most part, these enhancements will be transparent to the end customer.
Want to Know More?
VMware has issued the highest Common Vulnerability Scoring System 3 (CVSSv3) rating, 10.0, on a vulnerability (CVE-2020-3952) found on its VMware vCenter Server version 6.7 software. VMware now has a patch to address this vulnerability, and administrators are urged to install the patch as soon as possible.
TietoEVRY is using Ayehu NG to automate activities in applications such as SAP. SAP automation has great potential to free up resources in applications teams.
TietoEVRY is using Ayehu for IT automation to avoid locking in its customers. TietoEVRY is betting on its relationship building and quality of service to retain accounts.
Ayehu is leveraging quality of service as a differentiator. Info-Tech expects that service will continue to become more important among software vendors.
Ayehu is expanding its footprint in automation in the applications space. Info-Tech expects that automation vendors will compete based on their application automation capabilities.
TietoEVRY and Ayehu have announced a partnership. This partnership aligns with the strategic priorities of both companies.
Ayehu announced that it will be collaborating with Automation Anywhere, a robotic process automation (RPA) solution provider. This collaboration is a complementary marriage of opposites with the potential to benefit both vendors.
A Citrix vulnerability first discovered on December 17, 2019 is being continually exploited by ransomware attackers despite patching attempts by Citrix.
Project Zero is changing its vulnerability disclosure policy to give software developers more time to patch vulnerabilities. The policy is now shifted to a stringent 90-day policy.