ConnectWise

ConnectWise Automate

Proactively monitor, manage, and support client networks with ConnectWise Automate RMM. ConnectWise is a a platform of software & services built for TSPs.

7.7

Composite Score

Composite
Score

7.7

CX Score

CX
Score

+73

Emotional Footprint

Emotional
Footprint

83%

Likeliness to Recommend

Likeliness
to Recommend

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Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

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  • 1
  • 2
  • 3
  • 4
Recommends
10/10

Information Technology

An Automation King with Thorough Patch Management!

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • 3
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Network Management
  • 3
  • Patch Management
  • 4
  • Discovery
  • 4
  • Remote Control
  • 4
  • Process Automation
  • -
  • Anti Malware Signature Detection
  • -
  • Endpoint Backup
  • -
  • Ransomware Recovery and Removal
  • -
  • Real User Monitoring
  • -
  • Remote NOC, SOC, Helpdesk Integration
  • -
  • Support for IoT Devices
  • -
  • Mobile Device Management and Security
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