Align Your P&C PAS With the Right Modernization Pathway

Insurers operate fragmented, heavily customized legacy policy administration systems (PAS) platforms that are hard to scale, integrate, and support real-time data or digital experiences.
Determining the right modernization path (upgrade, re-platform, replace, or maintain) is critical to long-term business alignment.
Rising claims costs, regulations, and customer demands add urgency to PAS decisions.
Competitive pressures demand faster, more flexible systems than legacy PAS can provide.

Our Advice

Critical Insight

Carriers do not compete on policies alone; they compete on the strength of their PAS.
The right PAS unites operations, embeds compliance, and powers agility to capture growth in volatile markets.
Aligning PAS modernization with business strategy reduces risk, accelerates value delivery, and drives sustainable growth.

Impact and Result

This buyers guide gives P&C insurers a clear process for PAS modernization, starting with an analysis of market capabilities and innovations to align technology choices with strategic goals.
It includes assessing organizational readiness and technical fit, then comparing pathways to select the best option.
The Vendor Evaluation Tool maps capabilities, scores vendors, and ensures alignment with business and technology needs, helping reduce risk, speed value delivery, and enable sustainable growth.

Align Your P&C PAS With the Right Modernization Pathway Research & Tools

1. Select the Right Property & Casualty Policy Administration System for Strategic Modernization Deck – Align your PAS choice with the right modernization pathway to maximize agility, compliance, and customer value.

This buyers guide gives property & casualty insurers a structured, business-aligned approach to PAS modernization and selection. It helps identify challenges, assess market gaps, define success criteria, and evaluate vendors. With practical tools and pathways, it enables confident, strategic decisions that reduce risk and accelerate transformation.

2. PAS Business Alignment Tool – A tool that helps insurers align PAS modernization with business strategy by capturing challenges, assessing capability gaps, and defining success criteria.

The PAS Business Alignment Tool helps P&C insurers align modernization with business strategy by capturing key challenges, comparing current capabilities to market standards, and defining success criteria. It enables insurers to prioritize initiatives, quantify outcomes, and confidently evaluate vendor solutions.

3. Property & Casualty PAS Modernization Pathway & Vendor Evaluation Tool – A tool that helps insurers determine the right modernization pathway and evaluate vendors by scoring capabilities and generating a ranked shortlist.

The P&C PAS Modernization Pathway & Vendor Evaluation Tool provides insurers with a structured way to identify drivers of PAS change, determine the best modernization path, and evaluate vendor fit. By scoring vendor capabilities against business needs and generating a ranked shortlist, it streamlines decision-making and reduces the risk of misaligned investments.

Align your PAS choice with the right modernization pathway to maximize agility, compliance, and customer value.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Speak With An Analyst

Get the help you need in this 3-phase advisory process. You'll receive 7 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Anchor PAS Modernization in Business Strategy

Call 1: Scope PAS objectives and challenges.
Call 2: Map to enterprise goals and success criteria.

Guided Implementation 2: Align PAS Requirements to Business Priorities

Call 1: Assess PAS maturity, data, and workflows.
Call 2: Gauge readiness and categorize features.

Guided Implementation 3: Define Modernization Pathways and Evaluate Vendor Landscape

Call 1: Explore modernization options and trade-offs.
Call 2: Build shortlist and evaluation criteria while scoring vendors and identifying best fit.
Call 3: Follow next steps for your transformation journey.

Author

Vidhi Trivedi

Contributors

Peter Li, Executive Vice President, Operations & Technology, BridgePoint Financial
Elizabeth Smith, Executive Counselor, Info-Tech Research Group
Jody Gunderman, Executive Counselor, Info-Tech Research Group
Chris Kenyon, Executive Counselor, Info-Tech Research Group