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Zoho

Zoho Connect

8.4 /10
Category
Zoho Connect
8.4 /10

What is Zoho Connect?

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Company Details


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Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 79

Task Management

86

News Feed

84

Employee Directory

81

Workflow & Approvals

81

Employee Engagement

80

Instant Messaging

80

File Sharing Collaboration

79

Calendars

78

End-User Workflow Customization

78

Integrations

77

Reporting and Analytics

77

Vendor Capability Ratings

Average 78

Business Value Created

85

Ease of Implementation

84

Breadth of Features

81

Quality of Features

81

Ease of IT Administration

78

Ease of Customization

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

76

Ease of Data Integration

73

Availability and Quality of Training

73

Vendor Support

71

Zoho Connect Videos

Zoho Connect Reviews

Giovanni Ficcadenti L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

An amazing platform for communication.

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

My organization uses Zoho Connect to boost communication and team effectiveness. Its easy yet dynamic ability to transmit information, connect with external parties, and even exchange pretty large papers has made it one of the most popular collaboration platforms in my workplace

What is your favorite aspect of this product?

What I value most about Zoho Connect are its collaboration features such as chat, forums, file sharing, and task management. The user-friendly UI and customizable features make it easy to connect and interact with team members. It has become one of my organization’s most popular collaboration tools, which I have successfully augmented with other Zoho products that I use regularly. I like how Zoho Engage is organized by providing the layout of all the settings and options; it’s the perfect place to effortlessly connect with staff or peers.

What do you dislike most about this product?

The Individual cost of this program is slightly more, some business requirements need to be adjusted, and there is a learning curve that takes time to adjust to the software; additionally, integrating the software with third-party tools is not an easy operation.

What recommendations would you give to someone considering this product?

Zoho Connect enables simple, quick, and secure interaction with other Zoho ERP modules for collaboration with coworkers and partners. It goes beyond what is generally utilized for communication between more than five persons at once. One of my favourite aspects about Zoho is its variety and simplicity of communication. It is ideal for both casual talks and professional collaboration.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Fantastic produc

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jubin C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

Zoho Connect is unique for bringing communication, collaboration, and project management together in one platform. It's an all-in-one solution that sets it apart from other similar products.

What is your favorite aspect of this product?

My favorite aspect of Zoho Connect is how it seamlessly integrates all aspects of team collaboration. It's a one-stop solution where communication, collaboration, and project management flow together, making teamwork efficient and straightforward.

What do you dislike most about this product?

One thing that could be improved, in my opinion, is that the interface of Zoho Connect can sometimes feel a bit crowded. Simplifying the layout could enhance the user experience, making it easier to navigate and locate features.

What recommendations would you give to someone considering this product?

For someone considering Zoho Connect, I'd recommend starting by exploring its various features gradually. Focus on how it aligns with your team's communication and collaboration needs. Leverage its project management capabilities and integrate it into your workflow step by step. Regularly gather feedback from your team to tailor the platform to your specific requirements.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Caring

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