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SmartBear Software

Zephyr

7.1 / 10
Category
Zephyr
7.1 / 10

What is Zephyr?

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

Company Details


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Awards & Recognition

Zephyr won the following awards in the Software Testing category

Zephyr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zephyr.

81 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zephyr?

8% Negative
4% Neutral
88% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Test Planning

84

Artifact Traceability

84

Test Data Management

83

Test Script Editor

81

Test Run Workflow Manager

78

Test Case Generator

78

Audit Log

77

Artifact Management

76

Analytics and Reporting

75

ALM Integration

75

Regulatory Compliance

74

Vendor Capability Ratings

Average 78

Ease of IT Administration

89

Ease of Implementation

87

Availability and Quality of Training

80

Breadth of Features

80

Ease of Data Integration

78

Ease of Customization

74

Vendor Support

71

Product Strategy and Rate of Improvement

70

Usability and Intuitiveness

70

Business Value Created

67

Quality of Features

62

Zephyr Reviews

Michael D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great product, easy to navigate and implement!

Likeliness to Recommend

8 / 10

What differentiates Zephyr from other similar products?

Stare of the art technology!

What is your favorite aspect of this product?

Easy to use and implement.

What do you dislike most about this product?

Nothing so far!

What recommendations would you give to someone considering this product?

One of the best products out there!

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Transparent

Rupa S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, intuitive

Likeliness to Recommend

7 / 10

What differentiates Zephyr from other similar products?

Ease of training available

What is your favorite aspect of this product?

Makes the test management process easy.

What do you dislike most about this product?

There are N ways to doa thing whichsometimes makes it confusing

What recommendations would you give to someone considering this product?

Have a clear test management process and flowbefore you start with the product

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

rupa S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use.Great features

Likeliness to Recommend

8 / 10

What differentiates Zephyr from other similar products?

powerful test management tool. We used it forsome time and them moved to a different product which made us realise that Zephyr was much better than a lot of other test management tools in the market.

What is your favorite aspect of this product?

Test case creation and report generation

What do you dislike most about this product?

Audit management needs to improve .For example if i update a testcase in a later run it updates the test casein all the runs and not only that run .

What recommendations would you give to someone considering this product?

This is a great tool for someone whohas a clear use case and test case flow. It has breadth of features but they need to be adaptableto your flow.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

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