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WorkForce Software

WorkForce Suite

7.7 /10
Category
WorkForce Suite
7.7 /10

What is WorkForce Suite?

The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.

Company Details


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Awards & Recognition

WorkForce Suite won the following awards in the Workforce Management - Enterprise category

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WorkForce Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkForce Suite.

84 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkForce Suite?

1% Negative
13% Neutral
86% Positive

Pros

  • Respectful
  • Reliable
  • Security Protects
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 79

Attendance Management and Policies

82

Absence Management

82

Workforce Scheduling

81

Workforce Planning and Forecasting

81

Time Capture Physical

80

Time Capture Virtual

79

Rate Policies

79

Shift Management

78

Labor Costing and Splitting

77

Staffing

77

Workforce Dashboards and Reporting

74

Vendor Capability Ratings

Average 75

Usability and Intuitiveness

79

Business Value Created

78

Breadth of Features

78

Availability and Quality of Training

77

Quality of Features

76

Ease of Implementation

75

Ease of Data Integration

75

Ease of Customization

74

Ease of IT Administration

74

Vendor Support

73

Product Strategy and Rate of Improvement

71

WorkForce Suite Reviews

Nita S.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Good user experience!

Likeliness to Recommend

9 /10

What differentiates WorkForce Suite from other similar products?

I dont know

What is your favorite aspect of this product?

User experience

What do you dislike most about this product?

Report could be better

What recommendations would you give to someone considering this product?

We have always got the support and help

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

Cons

  • Less Transparent

Marja I.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use!

Likeliness to Recommend

8 /10

What differentiates WorkForce Suite from other similar products?

Capable to get very complex rules implemented!

What is your favorite aspect of this product?

Easy to use as an end user.

What do you dislike most about this product?

Development cost is quite expensive!

What recommendations would you give to someone considering this product?

Clear requirements, frozen scope

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Very capable and detailed product!

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Caring
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Less Efficient Service

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