What is WorkForce Suite?
The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWorkForce Suite Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on WorkForce Suite.
84 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WorkForce Suite?
Pros
- Respectful
- Reliable
- Security Protects
- Enables Productivity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Attendance Management and Policies
Absence Management
Workforce Scheduling
Workforce Planning and Forecasting
Time Capture Physical
Time Capture Virtual
Rate Policies
Shift Management
Labor Costing and Splitting
Staffing
Workforce Dashboards and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
WorkForce Suite Reviews
Nita S.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Apr 2024
Good user experience!
Likeliness to Recommend
What differentiates WorkForce Suite from other similar products?
I dont know
What is your favorite aspect of this product?
User experience
What do you dislike most about this product?
Report could be better
What recommendations would you give to someone considering this product?
We have always got the support and help
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
Cons
- Less Transparent
Marja I.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Apr 2024
Easy to use!
Likeliness to Recommend
What differentiates WorkForce Suite from other similar products?
Capable to get very complex rules implemented!
What is your favorite aspect of this product?
Easy to use as an end user.
What do you dislike most about this product?
Development cost is quite expensive!
What recommendations would you give to someone considering this product?
Clear requirements, frozen scope
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2024
Very capable and detailed product!
Likeliness to Recommend
Pros
- Helps Innovate
- Caring
- Client Friendly Policies
- Acts with Integrity
Cons
- Less Efficient Service