What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Paul A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
A Trustworthy Video Call App for Meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings is different from other video call apps because it has really strong security, which makes it great for businesses that need to keep their meetings private. It also has features like noise cancellation for clearer audio and real-time translation to help teams from different countries communicate better. Plus, it works well with other work tools like Microsoft 365 and Cisco devices, making it a good choice for big companies.
What is your favorite aspect of this product?
I love how Webex blocks background noise, so meetings sound clear even if there’s talking or typing in the background. The live captions are really useful for keeping up with conversations or checking what was said later. Plus, the strong security features make me feel confident that my meetings stay private and protected.
What do you dislike most about this product?
Webex can be a bit tricky to use, especially for new users. Some settings are hidden in menus, so it takes time to find what you need. The mobile app isn’t as smooth as the desktop version, and sometimes there are connection issues that can interrupt meetings. It has great security and features, but it would be even better if it were easier to use.
What recommendations would you give to someone considering this product?
If you are thinking about using Webex, it’s a great choice if you work for a business or team that needs secure, high-quality video calls. It works really well for larger companies or those already using Cisco or Microsoft tools. But be ready for a bit of a learning curve with the setup. I’d also recommend checking out the mobile app to see if it works for you, since the desktop version is smoother. Overall, it is a solid tool for work, but it might take some time to get used to.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Natalia L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It helps in business growth by allowing sharing of business ideas though meeting
What recommendations would you give to someone considering this product?
It is the best and it is a user-friendly interface
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lina T.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product!
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It is the best also in conferencing call with the best data encryption system
What recommendations would you give to someone considering this product?
It is a user-friendly interface and flexible features. It is also cheaper in use
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
