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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

James K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Super classy for our virtual meeting and support.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Super classy with phone calls from users all over the world.

What is your favorite aspect of this product?

Terrific for quality and more smooth and clearer video calls.

What do you dislike most about this product?

Astounding for online meetings but work better with other WebEx products.

What recommendations would you give to someone considering this product?

Super classy for online meetings and team collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

PREM C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Webex Meetings Overview

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It stands out due to its enterprise-grade security.

What is your favorite aspect of this product?

It have High-quality video and audio.

What do you dislike most about this product?

Some features may require additional licensing costs.

What recommendations would you give to someone considering this product?

It's Ideal for businesses and professionals needing secure, reliable virtual meetings with advanced collaboration tools.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Cons

  • Less Transparent
  • Leverages Incumbent Status

Karl J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Solid But Forgettable Alternative

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex is built for enterprise-level meetings where compliance and privacy are key. For a talent manager, that’s crucial when conducting confidential interviews, sensitive HR discussions, or executive meetings.

What is your favorite aspect of this product?

Webex does an impressive job at filtering out background noise (great when working remotely), and the automatic meeting transcripts make it easy to review conversations later.

What do you dislike most about this product?

Webex still has that corporate, slightly outdated feel. Also, its integration with other tools isn’t as seamless—sharing documents and files mid-meeting isn’t as smooth as in Teams.

What recommendations would you give to someone considering this product?

If your company prioritizes security and works with highly sensitive data, Webex is a strong option. But if you’re looking for ease of use and better integrations, Microsoft Teams or Zoom might be more practical

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Most Popular Webex Meetings Comparisons

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