What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
James K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Super classy for our virtual meeting and support.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Super classy with phone calls from users all over the world.
What is your favorite aspect of this product?
Terrific for quality and more smooth and clearer video calls.
What do you dislike most about this product?
Astounding for online meetings but work better with other WebEx products.
What recommendations would you give to someone considering this product?
Super classy for online meetings and team collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
PREM C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Webex Meetings Overview
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It stands out due to its enterprise-grade security.
What is your favorite aspect of this product?
It have High-quality video and audio.
What do you dislike most about this product?
Some features may require additional licensing costs.
What recommendations would you give to someone considering this product?
It's Ideal for businesses and professionals needing secure, reliable virtual meetings with advanced collaboration tools.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Cons
- Less Transparent
- Leverages Incumbent Status
Karl J.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Solid But Forgettable Alternative
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex is built for enterprise-level meetings where compliance and privacy are key. For a talent manager, that’s crucial when conducting confidential interviews, sensitive HR discussions, or executive meetings.
What is your favorite aspect of this product?
Webex does an impressive job at filtering out background noise (great when working remotely), and the automatic meeting transcripts make it easy to review conversations later.
What do you dislike most about this product?
Webex still has that corporate, slightly outdated feel. Also, its integration with other tools isn’t as seamless—sharing documents and files mid-meeting isn’t as smooth as in Teams.
What recommendations would you give to someone considering this product?
If your company prioritizes security and works with highly sensitive data, Webex is a strong option. But if you’re looking for ease of use and better integrations, Microsoft Teams or Zoom might be more practical
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Inspires Innovation