What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Priya V.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Key Features, Comparisons, and Recommendations
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
With support for up to 1,000 participants per meeting, powerful co-hosting, screen sharing, polls/quizzes, breakout rooms, and AI-powered tools like noise removal and Webex Assistant for real-time notes/transcripts .
What is your favorite aspect of this product?
Many users praise its clarity and consistency, especially in hybrid or bandwidth-limited scenarios .
What do you dislike most about this product?
Compared to Zoom or RingCentral, Webex is often described as corporate-looking and less intuitive.
What recommendations would you give to someone considering this product?
Best for mid‑to‑large organizations needing reliable, secure, and scalable meetings—especially with hybrid or distributed teams. Enterprise users who value audio/video quality, security, and advanced features will benefit most.
Pros
- Continually Improving Product
- Efficient Service
- Saves Time
- Fair
Cons
- Charges for Enhancements
Samson O.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2025
Reliable but Could Be More User-Friendly
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings stands out for its strong security features and stability during calls. It handles large meetings well and offers good tools for managing participants. Compared to other platforms, it feels more enterprise-focused, with detailed admin controls and compliance options that some smaller platforms don’t offer.
What is your favorite aspect of this product?
My favorite aspect of Webex Meetings is its reliability. Even during longer or larger meetings, the connection stays stable, and the audio/video quality holds up well. It gives a sense of confidence that the meeting won’t be disrupted by technical issues.
What do you dislike most about this product?
What I dislike most about Webex Meetings is the user interface, it feels a bit outdated and not as intuitive as other platforms like Zoom or Microsoft Teams. Some features are buried in menus, which makes it harder to navigate quickly, especially for new users.
What recommendations would you give to someone considering this product?
If you’re thinking about Webex Meetings, I’d say it’s a solid choice if you need a reliable, secure platform that handles bigger meetings well. Just be prepared for a bit of a learning curve with the interface, and make sure it fits with your existing tools since it’s geared more toward enterprise users.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Kanchan J.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted May 2025
A collaboration that's built to Scale
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It has high quality video and audio capabilities for meetings
What is your favorite aspect of this product?
It has screen sharing with annotation tools
What do you dislike most about this product?
It doesn't provide best mobile experience for all features
What recommendations would you give to someone considering this product?
Set up spaces for persistent team collaboration beyond just meeting
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
