Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Fatima R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco is a video conferencing tool that allows us to carry out personal and work conferences in a more positive and easier way, as it allows us to connect a meeting to any conference program that is different from the others.

What is your favorite aspect of this product?

What we like most about this product is that it can mute everyone on the board, starting with the PRO app. Muffling is one of the main things at Webex meetings. It is also effective to write subtitles after speaking.

What do you dislike most about this product?

As we use this product ourselves, we have not found any faults, as it is quite simple to use, in addition to mentioning that this product has monumental audio and video features that make it unique in its type of conference programs.

What recommendations would you give to someone considering this product?

We are able to recommend this product ourselves because it gives us a perfect experience, going from a call to a video clip. We can share the screen during the call.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Genesis R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Professional communication, an exemplary service

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is perfect for maintaining communication, video calls are much better than software that provides the same service, with this software we can communicate quickly, the service is stable, simple and much better than other software.

What is your favorite aspect of this product?

The platform allows us to maintain communication with colleagues who are in distant places, we can add many people to the conversation and share documents in real time. It is really cool to use Cisco Webex Meetings, because it is a professional service with a lot of attention from the technical support team.

What do you dislike most about this product?

The implementation has been good and from the beginning we have not been able to observe problems, the communications have solved the problems that we had previously and now we are more productive and efficient.

What recommendations would you give to someone considering this product?

If you are thinking of acquiring a video conferencing service, you should not look any further, because Cisco Webex Meetings is a software with the capabilities that every company looks for, we can hold remote conversations with clients and colleagues through our mobile devices or computers and streamline physical meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dale C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use however, bundles constantly changing

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Security is first concern

What is your favorite aspect of this product?

Feature Enhancement

What do you dislike most about this product?

Bundle changes

What recommendations would you give to someone considering this product?

Give it a test try

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171