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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Audio Conferencing Call in Bridge

83

Facilitator Functions

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kennedy J.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Increase the interactivity & engagement of meeting

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is by far the most interactive, comprehensive, and smart video conferencing platform for today's organizations. Lessen distractions by removing ambient noise and improving voice quality. Allow audiences to share their responses with cartoon emoticons and motion detection. Improve audience interaction with Slido's next-generation lively polling and Q&A; and personalize the phase design to pay attention on the content and individuals that count most.

What is your favorite aspect of this product?

Webex Meetings is a wonderful tool for interacting with both internally and externally coworkers. I enjoy the optimal option while presenting a software in Webex Meetings. Webex adaptive audio is among my personal favorites since it removes any ambient noise and voices.

What do you dislike most about this product?

Webex Meetings have several drawbacks as well: If you choose the free app, you can just hold the conference for 50 min.

What recommendations would you give to someone considering this product?

It could make the Outlook component it provides additional intuitive and customer-friendly. Good for all.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Colin B.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Low cost, low quality

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

Webex is low-cost for small to mid-sized businesses (sub 200 FTE). The audio is usually reliable.

What is your favorite aspect of this product?

Meetings are simple to set up and easy to join without having to download additional software.

What do you dislike most about this product?

It can be unreliable at times, especially as the number of attendees rises. The video and other functions can freeze or stop working.

What recommendations would you give to someone considering this product?

If you are looking for a large group call software where no bells or whistles will be required, it will do and the cost is low. If you need to be able to collaborate or interact this will not be the best solution for you and Zoom might make more sense, at least for the thrift-minded small business owners.

Pros

  • Client Friendly Policies
  • Security Protects
  • Reliable
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Raphael G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Webex does not dissapoint!!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

What makes it different for me is knowing that Webex belongs to CISCO and that whatever I do I am safe, will always have the safety consciousness and rest assured that none of my data is going to sniffed to some remote server in any country.

What is your favorite aspect of this product?

I like the meeting features of the app. The fact that I do not need to leave the app to another to message app so as to send a quick update or reminder to a coworker is amazing. can reach out to all my teammates and

What do you dislike most about this product?

I dislike the fact that webex is not doing enough campaigns to let people know how amazing this app or tool is

What recommendations would you give to someone considering this product?

use it for one full week and you will uninstall its competition

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Webex Meetings Comparisons

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