What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Meetings Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Meetings.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Alyssa G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
This is a great option for spontaneous catchups
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Meet whenever and wherever you choose; this is a great option for spontaneous catchups. Throughout pandemic lockdown, our workforce was able to operate productively, thanks to Webex. We were capable of communicating, brainstorm, and give presentations in the same way that we would in a practical office setting.
What is your favorite aspect of this product?
All significant collaborations are present. It also enables us to join the conference in the browser rather than installing their software, which is really convenient. It's convenient to be able to share merely a tab rather than the full screen.
What do you dislike most about this product?
We had a number of connection problems and screen-freezing troubles at first. The Webex's team, on the other hand, was able to produce a reliable version of the application and eradicate the issues. We no longer have many big issues with the software.
What recommendations would you give to someone considering this product?
I've used several other video meeting applications as well, but Webex's functionalities are unrivalled. I would happily recommend it to everyone.
Pros
- Reliable
- Caring
- Fair
- Acts with Integrity
Samarth J.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2022
Delivers value and functionality at a good price.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Fast setup and cross platform support differentiates WebEx meetings from other similar products
What is your favorite aspect of this product?
The cross platform support and frequent updates is a benefit for all, especially when working with users from different organizations.
What do you dislike most about this product?
I disliked the occasional technical glitches experienced with users not being able to join meetings quickly and having to download software on machines without admin rights.
What recommendations would you give to someone considering this product?
WebEx is a good choice for setting up meetings quickly and efficiently, especially for organizations that rely on Cisco for other needs.
Pros
- Reliable
- Effective Service
- Client Friendly Policies
- Includes Product Enhancements
Rohit J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Good product, but very vulnerable
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco privacy features are good while presenting
What is your favorite aspect of this product?
Privacy is better provided in this application on desktop sharing
What do you dislike most about this product?
Very vulnerable, tired of patching it all the time
What recommendations would you give to someone considering this product?
Consider it for presentation purposes mostly
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
