What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Alex S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great Online Meeting tool
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meeting is unique as it offers secure audio and video conference tools from any device, at any place. It is packed with rich features like digital whiteboards, screen sharing, etc. The intelligent tools like noise removal Webex assistant are what attracted s the most. It supports all types of web browsers, desktops,s and mobile devices meaning scheduling and starting meetings is easy. No downloads or plug-ins are required it is just a push of a button to easily start a meeting. The UI is so elegant yet minimal and easy to use.
What is your favorite aspect of this product?
We love Webex Meeting because it is very user-friendly and has features that allow us to communicate with people across the globe! As a global IT company, that's a huge win for us. It allows us to effortlessly join meetings from our calendars. Sharing my screen with everyone is a big plus for us. We are able t resolve issues fast across all departments. The interactive video conference features help everyone to participate in meetings keeping everyone on the alert till the end of the meeting. We're now more productive and can do more in less time. Our virtual meetings are super exciting and we can engage with clients in a smoother way.
What do you dislike most about this product?
I've found the audio volume to be very low. With everything turned up to max, the meeting participants are still nearly inaudible.
What recommendations would you give to someone considering this product?
I recommend using their free plan for Cisco Webex Meeting. I had a great time using this software, it is very user friendly and looks a lot better than the competition, It has applications on all the platforms which is very useful, But the IOS app seems to have some bugs, and the screen sharing features tends to take up a lot of computer resources and bandwidth, other than that it's a great online meeting tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Marcos P.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Feb 2022
Fantastic Product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
conferencing and other enhanced features, as well as the fact that you can save information and capture video conference clips in the cloud, Plus Browser version of the app to join meetings via any web browser, even without installation
What is your favorite aspect of this product?
Cisco is a certain tool that allows us to access meetings via videoconferencing, which allows a group of living beings to meet without having to be in the same place to exchange recordings in a very simple way. Cisco also has a lot of possibilities, because one of them is that we also have the ability to have a conversation from the device cell.
What do you dislike most about this product?
As with any cellular application or PC, it requires a good Internet connection to use in high quality, either via Wi-Fi or through a router if these connectivity options are not suitable. video clips are very stable, they can be interrupted, so we must remember that in order for you to be able to use this system perfectly, we must be sure that we have the optimal network distributor.
What recommendations would you give to someone considering this product?
This is an application that I really recommend for any type of organization or even for personal use, in the workplace it was exceptional because with this device I even contacted very relevant people via video conference, which gave us more coverage.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Jeniriana R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Ultimate for telecommuting and home offices
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Because of the pandemic and the coronavirus, our company was forced to do home office and maintain remote communication and we found a tool that really helped us to maintain communications between employees and between customers without affecting the sales and services of the company. We love Cisco Webex Meetings because in addition to making video calls and conferences, you can interact between people in a fluid way, with many options, such as screen sharing and even sharing a virtual whiteboard where everyone can participate.
What is your favorite aspect of this product?
As I mentioned, the fact that you can share a virtual whiteboard, where all call participants can write on it, makes this tool one of the most useful unlike the rest of its competitors. We also love that you can minimize background noise, which makes calls and conferences a pleasant experience, plus no matter where you are, at home or on the street, you can take the call since this application is installed on both computer and mobile.
What do you dislike most about this product?
We have found this tool quite good, compared to others we use, however, if it has some flaws that should be improved, such as the fact that if the connection of some participants of the call is not very good, it freezes and slows down the entire conference. On some occasions errors have been experienced at the start of calls or conferences. But the error has been reported to technical support and has been resolved satisfactorily.
What recommendations would you give to someone considering this product?
In short, Cisco Webex Meetings is one of the best tools for communication, calls and conferences, because it keeps us always in touch with employees, customers and no matter where we are, we can attend and solve problems that may arise at work. Without a doubt, it is the best video-conferencing tool we have been able to find, that is why we recommend it 100%.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service