What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Easy to use
Likeliness to Recommend
Pros
- Enables Productivity
- Effective Service
- Caring
- Saves Time
Laura N.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2022
the quality of the image and audio is very good
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
the platform is very friendly
What is your favorite aspect of this product?
We have never frozen the image or audio
What do you dislike most about this product?
some alternative to access a meeting without having the app, such as some visitor format
What recommendations would you give to someone considering this product?
is a great alternative for online sessions
Pros
- Helps Innovate
- Client's Interest First
- Transparent
- Appreciates Incumbent Status
Cons
- Slower Product Innovation
- Less Reliable
Katlyn K.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2022
Clunky, requires download
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It does the same things just not as well.
What is your favorite aspect of this product?
Video conferencing.
What do you dislike most about this product?
It does the same things just not as well. Requires you to download, which I hate. The technology is always spotty, I don't like how heavy the software feels. It's not as user friendly and easy.
What recommendations would you give to someone considering this product?
Meh, Zoom, Google are better options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
