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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Caolan M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Unified solution to do meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

When compared to other products, it had a user-friendly interface that was also fairly intuitive. The versatility and ease of use are extremely important, and this is what drew us to it over more competitive alternatives.

What is your favorite aspect of this product?

The Cisco Webex tool is user-friendly and simple to use. It has been useful during the pandemic because we can work from home. It gives us the ability to communicate with our team at any time. The only thing we need to enter is the meeting ID to join the meeting. Another feature that I like about Webex is the ability to record sessions and watch them later.

What do you dislike most about this product?

The only disadvantage of the software is that users must download a plugin to use it on their computers. The tool is quite large and consumes a lot of system memory because it contains a lot of information on its own.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is a unified meeting solution that is a simple, reliable, and secure meeting solution. If you implement it in your organization it will offer a unique bundle of features that save time, effort and cost.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service
  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Slightly confusing layout

Likeliness to Recommend

6 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Litsa K.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Ease of use, sometimes wasn't easy to access.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Easier to log into.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Some features are hard to find at first.

What recommendations would you give to someone considering this product?

Overall good.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Most Popular Webex Meetings Comparisons

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