Category Features
- Analytics Reporting
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- Audio Transcription
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- Call Management
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- Centralized Management Portal
- |
- Communications
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- Continuous UCC
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- Mobility
- |
- Presence IM
- |
- Secure Access
- |
- Session Border Controller
- |
- Speech Access and Personal Assistant
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- Third-Party Integration
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- Web & Desktop Conferencing
Report
Product Scorecard
A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.
- Net Promoter Score and Planned Renewal Rates
- Feature and Vendor Capability Breakdown
- Version and Module Satisfaction Levels
- Comparisons by Organization Size, Usage, and Role
Word Cloud
As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.
Product Scorecard
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See Full ReportProduct Reviews
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Neutral
8 / 10
Tim Y.
Sales Marketing
Good product. Great platform. Excellent choice.
Vendor Capability Satisfaction
- Vendor Support
- Ease of Customization
- Ease of Implementation
- Availability and Quality of Training
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Breadth of Features
- Ease of Data Integration
- Usability and Intuitiveness
- Quality of Features
- Business Value Created
Recommends
10 / 10
Irakli B.
Information Technology
Amazing product
Vendor Capability Satisfaction
- Availability and Quality of Training
- Breadth of Features
- Business Value Created
- Ease of Customization
- Ease of Data Integration
- Ease of Implementation
- Quality of Features
- Vendor Support
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Usability and Intuitiveness
Product Feature Satisfaction
- Communications
- Continuous UCC
- Mobility
- Presence IM
- Secure Access
- Speech Access and Personal Assistant
- Analytics Reporting
- Audio Transcription
- Call Management
- Web & Desktop Conferencing
- Centralized Management Portal
- Session Border Controller
- -
- Third-Party Integration
Neutral
8 / 10
Andrea H.
Human Resources
Simple and effective with Cisco Webex Calling.
Vendor Capability Satisfaction
- Availability and Quality of Training
- Breadth of Features
- Business Value Created
- Ease of Customization
- Ease of Data Integration
- Ease of Implementation
- Ease of IT Administration
- Product Strategy and Rate of Improvement
- Quality of Features
- Usability and Intuitiveness
- Vendor Support
Product Feature Satisfaction
- Communications
- Third-Party Integration
- Web & Desktop Conferencing
- Analytics Reporting
- Audio Transcription
- Call Management
- Centralized Management Portal
- Continuous UCC
- Mobility
- Presence IM
- Secure Access
- Session Border Controller
- Speech Access and Personal Assistant
