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Unified Communications as a Service

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Unified Communications as a Service

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions. These include:

Individual Feature Evaluations
User Satisfaction Rankings
Vendor Capability Comparisons
Likeliness to recommend the platform

Vendors are ranked by their Composite Score, based on these metrics.
Gold medalists are awarded to the leaders in each category that demonstrate balanced proficiency across these capabilities.

Data Quadrant

November 20, 2019

Data Quadrant

November 20, 2019

Unified Communications as a Service

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions. These include:

Individual Feature Evaluations
User Satisfaction Rankings
Vendor Capability Comparisons
Likeliness to recommend the platform

Vendors are ranked by their Composite Score, based on these metrics.
Gold medalists are awarded to the leaders in each category that demonstrate balanced proficiency across these capabilities.

Data Quadrant

November 20, 2019

View Sample Report

Unified Communications as a Service

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions. These include:

Strategy and Innovation
Service Experience
Conflict Resolution
Product Impact
Negotiation and Contract

Emotional Footprint

August 15, 2019