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Square Payments Logo Award Winner Product Badge
Square Payments Logo Award Winner Product Badge
Square, Inc.

Square Payments

8.2 / 10
Category
Square Payments
8.2 / 10

What is Square Payments?

Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely

Company Details


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Awards & Recognition

Square Payments won the following awards in the Payment Processing category

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Square Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Square Payments.

89 Likeliness to Recommend

93 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Square Payments?

4% Negative
6% Neutral
90% Positive

Pros

  • Caring
  • Trustworthy
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Credit Card Processing

92

Recurring Payments

86

Reporting Analytics

86

Security

85

Mobile Payments

85

POS Verification

84

POS Integration

84

Multi Currency

84

Digital Wallet Integration

83

Customer Support

83

E-Commerce Integration

82

Vendor Capability Ratings

Average 83

Availability and Quality of Training

98

Ease of IT Administration

92

Ease of Data Integration

90

Quality of Features

90

Ease of Customization

89

Ease of Implementation

89

Vendor Support

89

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Breadth of Features

86

Business Value Created

83

Square Payments Reviews

Jack H.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2024

Payments Made Simple !!

Likeliness to Recommend

10 / 10

What differentiates Square Payments from other similar products?

From other payment platforms i have used, Square offers a minimalist approach to taking payments from clients whilst retaining all the key relevant features needed, where as other platforms are often difficult to navigate and cluttered

What is your favorite aspect of this product?

My favourite aspect would be the ability to take payments instantly, we are a garage equipment company and have engineers on site across the country this allows is to take instantaneous payments without the need of bank transfers and other lengthy delays with traditional payment methods

What do you dislike most about this product?

There is not much to dislike about the product, the only thing i do not like is if you wish to send a payment link it has to be done via a mobile phone number rather than a email

What recommendations would you give to someone considering this product?

I would advise anybody exploring a new payment platform to give Square a try, it is easy to use, adds value to your business and the customer support is second to none

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Teo D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Real time payment

Likeliness to Recommend

9 / 10

What differentiates Square Payments from other similar products?

Square payment contactless accepts mobile payment and it's has the POS system.

What is your favorite aspect of this product?

It's easy to get started with square and highly allows electronic payment processing. I use square payment from jotform to collect money from customers, it's quick in services delivery.

What recommendations would you give to someone considering this product?

Square payment allows sellers to track business in the real time and get insight from customers. The report is easily downloaded in form of CSVs to make bookkeeping and accounting effortless.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Respectful

Sophia O.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2023

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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