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SAP

SAP Business Workflow

Composite Score

8.2 /10

CX Score

8.3 /10

104 Reviews Write a Review

What is SAP Business Workflow?

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

Company Details

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Awards & Recognition

SAP Business Workflow won the following awards in the Business Process Management category

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0 Top Rated Capabilities

3 Top Rated Features

2025

0 Top Rated Capabilities

4 Top Rated Features

2022

SAP Business Workflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Workflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Workflow?

8% Negative

9% Neutral

83% Positive

Pros

Respectful
Enables Productivity
Fair
Reliable

Feature Ratings

Average 83

Process Management

Business Rules Management

Form and Report Building

Analytics and Reporting

Deployment

BPM Workflow and Approvals

Collaboration

Knowledge and Document Management

Process Monitoring and Optimization

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Average 78

Vendor Support

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

SAP Business Workflow Reviews

Harsh R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

"Fantastic product"

Likeliness to Recommend

10 /10

What differentiates SAP Business Workflow from other similar products?

SAP Business Workflow stands out from other workflow solutions due to its tight integration with SAP applications, providing seamless automation of business processes within the SAP ecosystem. Its ability to link with various SAP modules and leverage SAP's data and security models is a key differentiator. Additionally, SAP Business Workflow offers advanced customization options, flexibility in designing complex workflows, and comprehensive reporting capabilities. Its integration capabilities with other SAP tools contribute to its uniqueness in supporting end-to-end business processes within the SAP environment.

What is your favorite aspect of this product?

I appreciate SAP Business Workflow for its seamless integration with SAP applications, robust customization options, and the ability to automate complex business processes efficiently. Its comprehensive features and adaptability make it a favorite among those seeking a workflow solution within the SAP ecosystem.

What do you dislike most about this product?

No need to dislike anything

What recommendations would you give to someone considering this product?

1- understand your business process 2- Customization and flexibility 3 - user friendly 4 - Scalability 5 - Training and support 6 - Security and Compliance: 7 - Future Roadmap 8 - User feedback

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jitendra L.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

"Easy to use"

Likeliness to Recommend

10 /10

What differentiates SAP Business Workflow from other similar products?

SAP Business Workflow stands out due to its seamless integration with SAP systems, providing end-to-end business process automation. Its ability to leverage SAP functionalities and handle complex workflows distinguishes it from other products, offering a comprehensive solution for organizations deeply embedded in the SAP ecosystem.

What is your favorite aspect of this product?

As a machine learning model, I don't have personal preferences. However, users often appreciate SAP Business Workflow for its robust integration capabilities, allowing organizations to streamline their processes within the SAP ecosystem efficiently.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

When considering SAP Business Workflow, it's crucial to assess your organization's reliance on SAP systems. Ensure compatibility with your existing infrastructure, and evaluate the product's flexibility in adapting to your specific workflow needs. Additionally, consider the learning curve for your team and the support provided by SAP to maximize the benefits of the workflow automation system.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Somasundaram A.

Role: Industry Specific Role
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

High flexibility and improves scalability

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

Highest level of scalability and flexibility during multiple processes handling

What is your favorite aspect of this product?

This tool helps always in prioritising consistency both in same division and opposite division. Helps to avoid duplication data and manage to store data cannot be duplicated

What do you dislike most about this product?

Compatibility is less friendly and does not support multiple system such as CRM to all in one inbox

What recommendations would you give to someone considering this product?

Digitize core workflow and improves end to end visibility

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

SAP Business Workflow

What is SAP Business Workflow?

Company Details

Need Assistance?

Awards & Recognition

SAP Business Workflow Ratings

84 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love SAP Business Workflow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SAP Business Workflow Reviews

Harsh R.

"Fantastic product"

Likeliness to Recommend

Pros

Jitendra L.

"Easy to use"

Likeliness to Recommend

Pros

Somasundaram A.

High flexibility and improves scalability

Likeliness to Recommend

Pros

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Schedule Your Call

Feature Ratings

Process Management

Business Rules Management

Form and Report Building

Analytics and Reporting

Deployment

BPM Workflow and Approvals

Collaboration

Knowledge and Document Management

Process Monitoring and Optimization

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Vendor Support

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training