Salesforce Agentforce Sales

What differentiates Salesforce Agentforce Sales from other similar products?

Great for large organizations with specific outlets. It's good for upper management to have consistency for all employees, but users can't customize it, but I guess it's by design that banker qualification and progress are consistent across the board. Scenarios where deal approvals and deal momentum can be done at the push of a button, generate monthly progress reports. It is also used to measure the performance of our business development teams and the ROI of marketing spend and specific spend for closed deals.

What is your favorite aspect of this product?

All information, strategies and data must go through the same funnel to track, locate and communicate everything. Salesforce Sales Cloud allows us to track any customer's history to better address inquiries and provide unlimited tracking of past data. This feature helps us manage customers. Salesforce is essential for accessing customer data. It is the most widely used CRM software in the market and has drastically improved the efficiency of managing customer accounts and allows us to manage customers by setting up activities for follow-ups or copy emails directly to Salesforce from email.

What do you dislike most about this product?

It would be nice to have more guided tutorials to help set up new fields or features. If a user creates a record and that user is no longer active, they cannot make changes to that record unless an administrator changes the owner of the record. When there is an error message, it is of no help to the typical user. Performance and speed, even on modern browsers and computers, are sometimes not so good.

What recommendations would you give to someone considering this product?

Organize leads, contacts, interactions and other data. A large sales department or customer service unit would benefit from this. Everyone should give it a try. The success of this tool depends on teamwork, it remains the number one force in the market for companies of all sizes and industries that market services and track account growth and lead base.

What differentiates Salesforce Agentforce Sales from other similar products?

- number of features - number of customization options and integrations with other software - Trailblazer learning environment - lots of online materials etc.

What is your favorite aspect of this product?

Endless possibilities and established market possition.

What do you dislike most about this product?

A bit pricey and not super user friendly at first glance.

What recommendations would you give to someone considering this product?

Well known, trustworthy software with endless possibilities both large and also smaller companies.

What differentiates Salesforce Agentforce Sales from other similar products?

First of all the fast implementation of new features that will help good amount of clients. Besides that, we have the easiest admin pages and a very good constructed and functional training space (Trailhead) that even allows you to creat custom trails for new team members or even for exclusive projects or sustain operations.

What is your favorite aspect of this product?

Deffinitly the Service Cloud cloud as a hole. From native to integration optios, its almost an infinite channel of possibilities in use either for the IT or the final user exeperience.

What do you dislike most about this product?

The time of response for support/training topics, like the acelerators, for example.

What recommendations would you give to someone considering this product?

Make sure that you company is ready to make some changes to adpat to a full digital version of client and sells controls. You have to have in mind that this is a plataform for improve and renew your methods, not one were you will fit all them just the way they are now (especially in paper use inclined companies).