What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 9.0
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Sales Enablement
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Lead Management
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Salesforce Agentforce Sales Reviews
Poula P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
A Two in One Business Solution
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce Sales Cloud Enterprise works perfectly as both a CRM solution and business lead management
What is your favorite aspect of this product?
I like that using Salesforce Sales Cloud Enterprise is easy despite being a two in one software It makes lead management easy and offers best CRM features
What do you dislike most about this product?
Nothing to hate for such a resourceful software
What recommendations would you give to someone considering this product?
Salesforce Sales Cloud Enterprise is a must have for serious businesses. It works well; and will save you money as it is a two in one software.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sonia I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2022
A powerful product but you need a team
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
the ecosystem and the possibility to interconnect with the a largest community
What is your favorite aspect of this product?
mobile user experience
What do you dislike most about this product?
lot of functionnality but not successful
What recommendations would you give to someone considering this product?
you need to have a global budget if you want to deploy some new functionnalities. Tool is powerful but you need to have a structure, a budget and lot of change mangement follow by business team
Pros
- Security Protects
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Wastes Time
- Vendor's Interest First
- Less Generous
Josune B.
- Role: Finance
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
The documentation is evolving, but there's not muc
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
We also need a record sync related function to sync the row of dependent records automatically when some changes are made, just by syncing this type of record, instead of syncing two records one after another.
What is your favorite aspect of this product?
It is difficult to open a node property in the process model with a double click; instead, we need to right-click and then click the property.This includes many amazing tools/features in its interface, and you will have to learn and find out what can be useful for your business.
What do you dislike most about this product?
We need a dialog configuration component that can be used without the help of a record type, like opening a quick dialog with a form on a button click to capture some feedback. The Validation Message feature needs some improvements.
What recommendations would you give to someone considering this product?
The tool has a simple and intuitive user interface and provides a basic architecture that you can adapt according to your requirements. It comes with a built-in workspace, which is a drag-and-drop canvas for custom analysis and visualizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
