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PROS

PROS Smart CPQ

Composite Score

6.4 /10

CX Score

6.7 /10

18 Reviews Write a Review

What is PROS Smart CPQ?

PROS configure, price, quote software solutions accelerate sales by enabling your team to respond to customer quotes within minutes. Integrate AI-based price optimization science and increase your sales teams’ ability to win the sale on the first quote. With PROS CPQ software solutions, your team can now quickly quote the right products at the right price.

Company Details

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Awards & Recognition

PROS Smart CPQ won the following awards in the Configure, Price, Quote category

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0 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

PROS Smart CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PROS Smart CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

3
Since last award

87 Plan to Renew

6
Since last award

67 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PROS Smart CPQ?

6% Negative

14% Neutral

80% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Respectful

Feature Ratings

Average 71

Rules Engine

Product and Service Configuration

Workflow & Approvals

Multi Currency

Catalog Management

Reporting and Analytics

Discounting Management

Guided Selling

Visual Configuration

Application Integration

Quote Development and Administration

Vendor Capability Ratings

Average 69

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

PROS Smart CPQ Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Super Dynamic, easy to configure, fantastic UI

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Efficient Service
Effective Service

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2025

good product for setting complex products rules

Likeliness to Recommend

7 /10

Pros

Continually Improving Product
Helps Innovate
Reliable
Enables Productivity

Ronan Q.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Ease of use but slightly outdated

Likeliness to Recommend

4 /10

What differentiates PROS Smart CPQ from other similar products?

Less clicks are involved, however the level of detail a user can drill down to is rather limited

What is your favorite aspect of this product?

The speed and ease of use

What do you dislike most about this product?

Lack of features when compared to similar products like PRICE FX and Salesforce CPQ

What recommendations would you give to someone considering this product?

Great product if this is the first pricing management system your company has used, but to be aware that it is rather basic and other more featured providers exist

Pros

Enables Productivity
Efficient Service
Saves Time
Trustworthy

Cons

Less Performance Enhancing
Commodity Features
Vendor Friendly Policies

Latest Research

PROS Smart CPQ

What is PROS Smart CPQ?

Company Details

Need Assistance?

Awards & Recognition

PROS Smart CPQ Ratings

76 Likeliness to Recommend

3 Since last award

87 Plan to Renew

6 Since last award

67 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love PROS Smart CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

PROS Smart CPQ Reviews

Super Dynamic, easy to configure, fantastic UI

Likeliness to Recommend

Pros

good product for setting complex products rules

Likeliness to Recommend

Pros

Ronan Q.

Ease of use but slightly outdated

Likeliness to Recommend

Pros

Cons

Title

3
Since last award

6
Since last award

Feature Ratings

Rules Engine

Product and Service Configuration

Workflow & Approvals

Multi Currency

Catalog Management

Reporting and Analytics

Discounting Management

Guided Selling

Visual Configuration

Application Integration

Quote Development and Administration

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Customization

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training