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Payoneer Inc.

Payoneer

Composite Score

6.2 /10

CX Score

5.7 /10

14 Reviews Write a Review

What is Payoneer?

Your Payoneer account is your key to unlock a universe of opportunities. Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

Company Details

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Payoneer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Payoneer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

11
Since last award

64 Plan to Renew

25
Since last award

73 Satisfaction of Cost Relative to Value

17
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+46 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Payoneer?

24% Negative

9% Neutral

67% Positive

Pros

Security Protects
Trustworthy
Acts with Integrity
Helps Innovate

Cons

Less Inspiring
Under Delivered
Less Effective Service

Feature Ratings

Average 74

Multi Currency

Security

Credit Card Processing

E-Commerce Integration

Digital Wallet Integration

Recurring Payments

POS Integration

POS Verification

Reporting Analytics

Mobile Payments

Integration With Accounting System

Vendor Capability Ratings

Average 69

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Payoneer Reviews

Ann G.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Payoneer from other similar products?

Allows users to withdraw funds to local bank accounts or prepaid Mastercard's, giving them flexibility and convenience.

What is your favorite aspect of this product?

Instantly receive and send payments between Payoneer accounts for free

What do you dislike most about this product?

Have a non existent and slow customer care service and take long to respond to issues.

What recommendations would you give to someone considering this product?

Overall, my experience with Payoneer was positive; I am glad I found it because it was the ideal solution to my problem. Works great with a variety of freelancing platforms.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Imaobong J.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Good product

Likeliness to Recommend

6 /10

What differentiates Payoneer from other similar products?

Its durability

What is your favorite aspect of this product?

It has great features

What do you dislike most about this product?

It is somewhat expensive

What recommendations would you give to someone considering this product?

Well, you can try and see if it fits your needs

Pros

Generous Negotitation
Helps Innovate
Acts with Integrity
Transparent

Cons

Less Productive
Commodity Features
Less Inspiring

Fredrick E.

Role: C-Level
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Decent functionality but overly frustrating to use

Likeliness to Recommend

3 /10

What differentiates Payoneer from other similar products?

Payoneer stands out for its global reach and ability to handle cross-border payments in multiple currencies, but it lacks the intuitive interface and seamless POS integration offered by competitors.

What is your favorite aspect of this product?

The ability to manage payments across different countries with ease and its wide network of supported currencies.

What do you dislike most about this product?

The interface is clunky, the system feels slow and unintuitive, and the POS integration creates more headaches than solutions. Customer support is also unresponsive and unhelpful.

What recommendations would you give to someone considering this product?

Consider your priorities—if international payment processing is critical, it may be worth trying, but be prepared for frustration. Explore alternative solutions with better POS compatibility and user-friendly features if ease of use is a priority.

Pros

Trustworthy
Client Friendly Policies
Efficient Service
Respectful

Cons

Less Performance Enhancing
Commodity Features
Less Effective Service

Latest Research

Payoneer

What is Payoneer?

Company Details

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Awards & Recognition

Payoneer Ratings

73 Likeliness to Recommend

11 Since last award

64 Plan to Renew

25 Since last award

73 Satisfaction of Cost Relative to Value

17 Since last award

Emotional Footprint Overview

+46 Net Emotional Footprint

How much do users love Payoneer?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency Allows users to process payments in multiple currencies

Security Built-in security to protect payment information to prevent fraud and hacking

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

POS Verification Support cardholder verification methods for POS transactions

Reporting Analytics Reports and analytics created from payment data

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Integration With Accounting System Provide integration with accounting software and ERP systems

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Payoneer Reviews

Ann G.

Fantastic product

Likeliness to Recommend

Pros

Imaobong J.

Good product

Likeliness to Recommend

Pros

Cons

Fredrick E.

Decent functionality but overly frustrating to use

Likeliness to Recommend

Pros

Cons

Title

11
Since last award

25
Since last award

17
Since last award

Feature Ratings

Multi Currency

Security

Credit Card Processing

E-Commerce Integration

Digital Wallet Integration

Recurring Payments

POS Integration

POS Verification

Reporting Analytics

Mobile Payments

Integration With Accounting System

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training