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What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

Company Details


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Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.

86 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

0% Negative
9% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Procurement Management

87

Analytics and Reporting

87

Shelf Life Control

86

Workforce Management

85

Production Management

85

Customer Relationship Management

85

Ingredients Documentation Management

84

Recipe Management

81

Accounting and Financial Management

81

Quality Management

79

Supply Chain Management

79

Vendor Capability Ratings

Average 80

Business Value Created

100

Ease of Customization

100

Ease of IT Administration

100

Availability and Quality of Training

91

Breadth of Features

91

Ease of Implementation

91

Quality of Features

83

Usability and Intuitiveness

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Vendor Support

74

Oracle NetSuite ERP Reviews

Ronald A.

  • Role: Public Sector
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

A product that helps in the growth of the company.

Likeliness to Recommend

8 /10

What differentiates Oracle NetSuite ERP from other similar products?

NetSuite is a comprehensive and versatile all-in-one company software that combines ERP, CRM, PSA, and E-commerce features. This means that organizations may control nearly every area of their operations through a single integrated system. NetSuite is cloud-based, which means it can be accessed at any time and from any location. This gives businesses with remote or foreign teams a lot of flexibility. NetSuite may be scaled to meet the needs of growing businesses. NetSuite can be tailored to the demands of every organization, whether it is a startup, a midsize, or a large enterprise. It provides real-time dashboards and reporting functionality

What is your favorite aspect of this product?

It offers total CRM support, allowing me to keep track of, plan for, and channel my business by building and implementing various tools. It is a complete package for managing employees, businesses, and clients, and it also assists me in aligning and maintaining records for each unit. It enables brand customization as well as report customization based on the organization. I can utilize the built-in employee management or connect it to a third-party solution like ADP Workforce Now. Automated Reports with specified email notifications are also supported. Access is restricted based on user rights.

What do you dislike most about this product?

There have been some technical concerns, such as not being able to post an invoice, however, it appears that this was swiftly resolved.

What recommendations would you give to someone considering this product?

ARM (Advanced Revenue Management) and SuiteBillings make managing SaaS subscriptions and current revenue recognition a breeze. These powerful technologies enable me to streamline and automate even the most difficult financial accounting operations. Furthermore, Oracle’s acquisition of NetSuite has expanded the product offering, which now includes great customer care assistance alternatives. As a result, incorporating world-class SaaS services into my workflow via NetSuite promises to result in significant productivity gains. It has also enabled our sales, manufacturing, procurement, and purchasing teams to easily and effectively collaborate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Laura B.

  • Role: Public Sector
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

The Most Incredible Business Management Solution

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

A dashboard and email alerts are features of several approval procedures that help managers keep track of their processes. Due to its diversity, the Oracle Netsuite ERP is more durable. Oracle Netsuite ERP has undoubtedly been a great find for my business and me, as this application has shown to be quite helpful to us.

What is your favorite aspect of this product?

It is possible to access all primary and secondary records through APIs. Oracle Netsuite ERP has released new versions with major functional upgrades, demonstrating a solid commitment to its platform. The Oracle Netsuite ERP software was created with the goal of helping you succeed in your field of work more quickly while keeping order in all of my worksheets and documents.

What do you dislike most about this product?

Phone support also needs to be improved and needs to be enhanced. It is essential to be able to solve the issues the program raises. A clear instruction manual is required. In some modules, primarily, exception reports do not provide project information. This makes project-level troubleshooting challenging. Integration with other tools has some glitches.

What recommendations would you give to someone considering this product?

We also created a lot of automation, customizations, and new modules that work with the existing processes. Its features that work together to manage everything are something I like. The fact that it can be altered to fit the client's trading platform is fantastic. I enjoy that we can view the daily activity and access inventory and reports using the app.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Clare J.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Best Business Process Automation Software.

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

I appreciate that NetSuite has powerful reporting and search capabilities. Its ability to integrate suite applications to expand capabilities, such as tax, warehouse management, application automation, etc., is another reason why I appreciate it. I also enjoy that you can access the cloud from any location and on any device, so you don't have to worry about losing connectivity when accessing your data.

What is your favorite aspect of this product?

The dashboard is the feature of this CRM that I like the most because it allows me to view all leads, opportunities, customers, revenue, data in the pipeline, and many other things in a single view. On the other hand, I also like the quick integration because it allows me to add leads and accounts to this platform with just a single click, and then all of a sudden they are added.

What do you dislike most about this product?

The mobile application is the feature of his platform that I dislike the most. It works well for view-only mode, but changing or editing anything through the mobile application is a really difficult task, and it's also not very user-friendly. As a result, the mobile application for this CRM is the feature I dislike the most.

What recommendations would you give to someone considering this product?

My favorite component of the application in terms of functionality is the search engine (also known as "adaptive search" or "workspace search"), which is the main point of entry for our customers and is really quick and accurate. The main advantage is the quick and simple access to the appropriate data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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