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OpenText Aviator Logo
OpenText Aviator Logo
OpenText Corporation

OpenText Aviator

Composite Score
7.3 /10
CX Score
7.4 /10
Category
OpenText Aviator
7.3 /10

What is OpenText Aviator?

OpenText Aviator (formerly OpenText™ AI & Analytics Services) ushers in this new era with predictive AI-led analytics, AI-powered conversational search, and generative AI. Integrated into the OpenText business clouds, Aviator is a full-stack suite of AI capabilities for enterprise use cases.

Company Details


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OpenText Aviator Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

91 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Aviator?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Transparent

Feature Ratings

Average 82

Data Exploration and Visualization

92

BI Platform Administration

90

Dashboard

89

Collaboration

86

Self Service and Ad Hoc Capabilities

83

BI Security

81

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Operational Reporting Capabilities

73

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

84

Ease of Data Integration

84

Ease of Implementation

82

Ease of Customization

81

Business Value Created

80

Breadth of Features

78

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Availability and Quality of Training

71

OpenText Aviator Reviews

Jay .

  • Role: Operations
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2022

The use of AI really works amazing.

Likeliness to Recommend

10 /10

What differentiates OpenText Aviator from other similar products?

AI makes it different works from other tools. We have worked for different vendor but it works really well and smoothly genrate data into graphical representation for clients and that's make it to different.

What is your favorite aspect of this product?

Data analysis works does really well. It also have enhancing data analytics problem solving tool that's is enough to install and use for your organisation.

What do you dislike most about this product?

We used this for a long time but didn't find anything that dislike in this tool.

What recommendations would you give to someone considering this product?

Definitely will recommend it to our all user client

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

The best ECM solution available worldwide

Likeliness to Recommend

10 /10

What differentiates OpenText Aviator from other similar products?

It covers the whole archiving process including scanning, separation, rendition, OCR, storage, and customer-views through an SAP

What is your favorite aspect of this product?

OpenText handles high volumes of data very well and is stable when handling large volumes. OpenText provides a solid security model that is intuitive to users and easy for them to grasp. OpenText integrates well to he transitional file/folder based models that many end users prefer.

What do you dislike most about this product?

Integration with other products such as Microsoft Outlook is not easy Few document types accepted

What recommendations would you give to someone considering this product?

The good thing about OpenText is that it offers different versions which therefore means there is a version for different needs and any business can find a version that suits their needs. Whether you need OpenText for non technical use for instance for general document management and storage, OpenText Content Suite works well. But for handling accounting issues, you need ECM OpenText version. Therefore most businesses can benefit from OpenText. You just have to know what works for your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Himanshu S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Low on budget, don't go for this analytics tool.

Likeliness to Recommend

7 /10

What differentiates OpenText Aviator from other similar products?

For custom reporting, OpenText Analytics is much better than its competitors.

What is your favorite aspect of this product?

Custom reporting is my favorite aspect. Also, it connects to higher number of other sources easily.

What do you dislike most about this product?

Filters section in report, its UI is outdated. It can improve big time on the documentation. Also, it is costly.

What recommendations would you give to someone considering this product?

If you have the budget and have the need for advanced custom reporting, this is a very good tool.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

Cons

  • Vendor Friendly Policies
  • Under Delivered
  • Inhibits Innovation
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