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What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details


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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Small Business category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

4% Negative
7% Neutral
89% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 82

Collaboration

88

Activity and Workflow Management

87

Lead Management

86

Account and Contact Management

83

Analytics and Reporting

83

Customer Service Management

82

Marketing Management

81

Sales Management

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Mobile

78

Vendor Capability Ratings

Average 81

Breadth of Features

85

Ease of Customization

83

Quality of Features

83

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Data Integration

79

Availability and Quality of Training

77

Vendor Support

75

monday.com Reviews

Ozioma O.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Monday.com:A visual powerhouse for custom workflow

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com differs from others because it allows teams build fully customizable boards, dashboards and workflows tailored for their specific needs. It also supports multiple views in one platform whereas other products often require add-ons for advanced views.

What is your favorite aspect of this product?

My favorite aspect is its visual and intuitive customization. I really love the fact that it turns complex workflows into something colourful, engaging and easy to grasp.

What do you dislike most about this product?

I don't like the fact that the mobile experience lacks some functionality like dashboard customization, and advanced reporting.

What recommendations would you give to someone considering this product?

I'll highly recommend monday.com if you value good customization and visuals. It's very perfect for teams that want a flexible, colourful and intuitive features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Idea for team collaboration. Customizable, too.

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

monday.com stands out for its visual and flexible interface that makes project management feel intuitive and customizable. Unlike many tools that stick to rigid formats, monday.com lets you build workflows with boards, columns, and views that match your team’s style. It also combines project tracking, CRM, automations, and integrations in one platform—making it more than just a task manager.

What is your favorite aspect of this product?

My favorite aspect of monday.com is its customizable board system—you can visually organize anything, from tasks to workflows to CRM pipelines, all in one place. It’s super easy to adapt to different teams or processes without needing any code.

What do you dislike most about this product?

What I dislike most about monday.com is that some of the more powerful features are locked behind higher-tier plans, which can be limiting for smaller teams. Also, with so many customization options, it can feel a bit overwhelming at first.

What recommendations would you give to someone considering this product?

Start with a template that matches your use case to avoid overwhelm, and gradually customize from there. Take time to explore automations and integrations—they’re powerful once you get the hang of them. Also, make sure your team is trained early on so everyone uses it consistently.

Pros

  • Effective Service
  • Caring
  • Client Friendly Policies
  • Fair

Cons

  • Less Performance Enhancing

Marcus S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great for small teams but lacks deep customization

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com stands out from other project management tools by offering a highly adaptable and visually appealing interface, making it accessible for small teams while still providing enough flexibility for growing businesses. The platform’s real-time collaboration features and robust integrations are key differentiators, allowing it to integrate seamlessly with other tools in the tech ecosystem. Its ease of use is a major strength, especially for teams that need a customizable but intuitive solution. However, its more complex needs might require third-party integrations or workarounds, which larger enterprise tools handle natively.

What is your favorite aspect of this product?

My favorite aspect of Monday.com is its highly intuitive and visual interface, which makes it easy for teams, especially small startups like yours, to adopt quickly. The customizable workflows, boards, and dashboards are flexible enough to cater to a range of needs while maintaining clarity. It allows users to focus on the tasks that matter, collaborate in real-time, and make data-driven decisions without a steep learning curve. This combination of flexibility and simplicity, especially for smaller teams, is a standout feature.

What do you dislike most about this product?

What I dislike most about Monday.com is its pricing structure, especially for smaller teams or startups. While the platform offers good value with its features, the cost can quickly become prohibitive as you scale, particularly if you require more advanced functionalities or additional users. Additionally, there can be occasional frustration with the lack of more advanced reporting and analytics features out of the box, which can be crucial for decision-making, and may require third-party integrations to compensate for these gaps.

What recommendations would you give to someone considering this product?

If you’re considering Monday.com, I’d recommend diving in with a clear picture of your needs and budget. It’s a fantastic tool for teams that want an intuitive, visually appealing way to organize their work. If you’re just starting out or running a small team, it’s a perfect match, especially with its automation features. But—don’t get too carried away with all the bells and whistles early on—make sure the features you’re paying for align with what you actually need! And of course, keep an eye on the pricing as you scale, so you don’t end up getting hit with those higher costs. Happy collaborating!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Most Popular monday.com Comparisons

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