6/9 in Email Backup

Response
Distribution
15Reviews

Mimecast Services

Mimecast Sync & Recover

The Mimecast solution, Sync & Recover for Exchange and Office 365, gives you a simple, centralized, streamlined way to recover deleted, corrupted, or stolen email, calendar, and contact data by leveraging a cloud-based archive.

8.4

Composite Score

Composite
Score

8.7

CX Score

CX
Score

+85

Emotional Footprint

Emotional
Footprint

87%

Likeliness to Recommend

Likeliness
to Recommend

6/9 in Email Backup

Response
Distribution
15Reviews

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Category Features
  • Backup Archiving
  • |
  • Compliance
  • |
  • Full System Backup Restore
  • |
  • Granular Restore
  • |
  • Information Store Backup Restore
  • |
  • Mailbox Backup Restore
  • |
  • Media Support
  • |
  • Permissions Awareness
  • |
  • Security
  • |
  • Support for Backup Types
  • |
  • Transaction Log Backup Restore

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
10/10

Information Technology

Brilliant product by a brilliant company.

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 4
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 4
  • Granular Restore
  • -
  • Mailbox Backup Restore
  • 3
  • Permissions Awareness
  • 4
  • Security
  • -
  • Support for Backup Types
  • 4
  • Backup Archiving
  • 4
  • Compliance
  • -
  • Full System Backup Restore
  • 4
  • Information Store Backup Restore
  • -
  • Media Support
  • -
  • Transaction Log Backup Restore
Recommends
9/10

Information Technology

Great product for cloud archiving

Vendor Capability Satisfaction

  • 2
  • Availability and Quality of Training
  • 2
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 2
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 1
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Granular Restore
  • 4
  • Mailbox Backup Restore
  • 3
  • Permissions Awareness
  • 3
  • Security
  • 3
  • Support for Backup Types
  • 4
  • Backup Archiving
  • 3
  • Compliance
  • 4
  • Full System Backup Restore
  • 3
  • Information Store Backup Restore
  • 3
  • Media Support
  • 4
  • Transaction Log Backup Restore
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