What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Granular Access Management
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.6
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Microsoft Teams Reviews
Robert P.
- Role: Finance
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2023
Great IM tool, but I find other apps better
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I think the IM communication is really cool!
What is your favorite aspect of this product?
I think the status tracker is really nice alongside the IM system that is set up.
What do you dislike most about this product?
I think the usability could be improved upon.
What recommendations would you give to someone considering this product?
Definitely checkout the IM system!
Joe W.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2023
Features are behind more modern apps, like Slack
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The fact it does not have easy to use, modern features like Slack or Discord, like multiple emoji reacts by same person on same message.
What is your favorite aspect of this product?
Instant messaging
What do you dislike most about this product?
UX, not user friendly. Behind on main market features
What recommendations would you give to someone considering this product?
Seriously consider Slack or Discord instead
Pros
- Respectful
- Efficient Service
- Client's Interest First
- Generous Negotitation
Cons
- Commodity Features
- Less Effective Service
- Security Frustrates
AMB. Chidiebere Moses O.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2023
The Best for Corporate Meetings
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams has better features, and it is directly integrated with our everyday office productivity tools. It is more handy, high qulity video and audio. Easier to store and share recorded video, also can transcribe videos. This is better than others.
What is your favorite aspect of this product?
Recording of Video while on call, transcribe and also sharing through sharepoint. It is amazing.
What do you dislike most about this product?
It takes time to save the video or audio after the call.
What recommendations would you give to someone considering this product?
It is worth it. Just go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing