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Microsoft Dynamics 365 HR Logo Award Winner Product Badge
Microsoft Dynamics 365 HR Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 HR

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Microsoft Dynamics 365 HR
7.9 /10

What is Microsoft Dynamics 365 HR?

Microsoft Dynamics 365 Human Resources (which was earlier known as Microsoft Dynamics 365 Talent) manages your biggest asset – your employees. With a focus on people, the application handles all related functions, from recruitment and onboarding to management and Human Capital Management (HCM) reporting.

Company Details


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Awards & Recognition

Microsoft Dynamics 365 HR won the following awards in the Human Capital Management - Enterprise category

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Microsoft Dynamics 365 HR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 HR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

10
Since last award

95 Plan to Renew

5
Since last award

86 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 HR?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Appreciates Incumbent Status

Feature Ratings

Average 86

Scheduling

94

Payroll Administration

88

Interactive Organizational Chart

88

Time and Attendance

88

Talent Acquisition

88

Compensation Planning & Forecasting

87

Employee Record

87

Position Management

86

Workforce Planning

86

Talent Management

86

Compensation Management

85

Vendor Capability Ratings

Average 82

Ease of IT Administration

87

Breadth of Features

86

Business Value Created

85

Ease of Implementation

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

78

Microsoft Dynamics 365 HR Reviews

Mark S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Works well and improves continuously

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

A CRM offering sales, advertising, and service capability is Microsoft Dynamics 365. It is available both on-premises and as SaaS. The broader Dynamics family of business intelligence and ERP applications includes Dynamics 365. It enables for user customization, which is helpful in meeting business and procedure requirements.

What is your favorite aspect of this product?

I find Microsoft Dynamics 365 to be incredibly user-friendly, and as it's a product of Microsoft, it can be integrated with many Microsoft products in accordance with business requirements. For me, it facilitates decision-making regarding business administration and expedites and greatly simplifies the business job process. It enables for user customization, which is helpful in meeting business and process requirements.

What do you dislike most about this product?

I don't like how Microsoft Dynamics 365 contains outdated templates because it reduces the software's ability to compete. Additionally, purchasing a genuine Dynamics 365 version is rather expensive. To ensure that all types of businesses enjoy such executions, I would prefer that they provide it at a fair price.

What recommendations would you give to someone considering this product?

It is a useful tool for managing skilled staff and has useful features. It has excellent skills for planning the job and allocating it to the right competent individual. It keeps track of all the worker's details, including skills and hardware tools that are accessible. Workers can arrive on time thanks to the device's GPS capability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lisa F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, but not always reliable

Likeliness to Recommend

7 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

I have only used D365 for CRM tracking, so I don't have a comparison. To get to specific functions, you must go through several screens, which is not always intuitive, especially when first learning. The mobile app was unreliable and had issues with intuitive navigation.

What is your favorite aspect of this product?

I like the customization and that I could set my dashboard to have precisely what I needed and leave off things I did not.

What do you dislike most about this product?

Moving from one screen to another, and sometimes to another, to find something that should be more front and center.

What recommendations would you give to someone considering this product?

Have your end users test it to ensure it works for them, especially if they are in the field. The CRM process often needs to be quick, and if it takes more than 5 minutes to enter information, that is generally too long.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Holly A.

  • Role: Public Sector
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

One of its kind CRM available.

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 HR from other similar products?

Customer relationship management software from Microsoft Dynamics 365 CRM includes features for sales, marketing, and customer support. There are two varieties available both on-site and online. It is a useful tool for managing skilled staff and has many useful features. It has excellent skills for planning the job and allocating it to the right competent individual.

What is your favorite aspect of this product?

I find Microsoft Dynamics 365 to be incredibly user-friendly, and since it's a product of Microsoft, one can integrate it with other Microsoft products in accordance with business requirements. For example, it facilitates decision-making regarding business administration and expedites and greatly simplifies the business job process. The dashboard in particular has a very user-friendly and informative layout. It has incredibly strong and outstanding performance.

What do you dislike most about this product?

Even though the user interface is not usually user-friendly for a CRM application, the digital storage space is also constrained. I don't like how Microsoft Dynamics 365 contains outdated themes because it reduces the software's ability to compete. On occasion, a program could end abruptly.

What recommendations would you give to someone considering this product?

It enables us to have a clear view of the schedule, the allocation of time, and also the generate leads in our organization. We have taken better decisions because to this technology, which greatly simplifies our work. Additionally, it makes it easier for our service staff to handle RMAs and servicing situations globally.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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