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MailerLite

MailerLite

9.0 /10
Category
MailerLite
9.0 /10

What is MailerLite?

Create advanced email marketing campaigns with features like automation, landing pages and surveys.

Company Details


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Awards & Recognition

MailerLite won the following awards in the Email Marketing category

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MailerLite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MailerLite.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

90 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MailerLite?

4% Negative
2% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Segmentation

90

Email Delivery

89

Auto-Responders

88

Email Templates

88

Dynamic Content

87

Campaign Management

87

A/B Testing

87

Contact Database

86

Content Authoring

86

Sales Intelligence & Conversion Rates

85

Mobile Optimized

85

Vendor Capability Ratings

Average 86

Ease of Customization

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Availability and Quality of Training

98

Ease of Data Integration

98

Ease of Implementation

98

Vendor Support

94

Breadth of Features

90

Business Value Created

86

MailerLite Reviews

Antony M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use.

Likeliness to Recommend

8 /10

What differentiates MailerLite from other similar products?

MailerLite offers an intuitive drag-and-drop email editor that makes it easy for users to create visually appealing email campaigns without any coding knowledge.

What is your favorite aspect of this product?

Users can customize their emails with various fonts, colors, and styles using the rich text editor, allowing for creative and engaging content.

What do you dislike most about this product?

Its integration ecosystem is not as extensive as other email marketing tools, limiting flexibility for users who require integration with specific third-party applications.

What recommendations would you give to someone considering this product?

If your business relies heavily on specific third-party applications or platforms, ensure that MailerLite offers the necessary integrations to support your workflow.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Ardi S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Boosting Email Efficiency Through MailerLite

Likeliness to Recommend

9 /10

What differentiates MailerLite from other similar products?

It expertly eliminates the manual effort of drafting one-off emails through customizable sequences featuring dynamic content blocks based on recipient actions. For example, when a prospect downloads a pricing guide from a landing page, they will be automatically enrolled in a 4-email path that focuses on value messaging, financing options, promotions, and next steps.

What is your favorite aspect of this product?

Additionally, contacts who have made medium-sized purchases recently will automatically receive satisfaction surveys and educational content on related products. By mapping common customer journeys, I can confidently set up tailored email paths that anticipate needs at every turn while closely tracking engagement. Automated sequences enable me to focus on higher-level campaigns while ensuring subscribers receive relevant communications based on their progress. MailerLite's insightful sequence reporting also enables constant optimization towards the most effective content.

What do you dislike most about this product?

Crafting sequences requires learning MailerLite's unique canvas structure, and occasionally duplicate sends occur due to user error when building complex conditional logic.

What recommendations would you give to someone considering this product?

B2B marketing teams that struggle to achieve personalization at scale should explore MailerLite's customer journey automation. It enables instant reactions to prospect behaviors and the delivery of highly personalized emails, allowing for one-on-one interaction with any size audience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carolyn F W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

MailerLite helps us with sending email campaigns

Likeliness to Recommend

9 /10

What differentiates MailerLite from other similar products?

How easy to use and how simple the interface is to operate an online store. Fast, informative, patient and always able to solve my problem, their customer service is second to none. With your help, I can connect with my audience and create easy-to-use landing pages to collect email addresses.

What is your favorite aspect of this product?

I really enjoy how intuitive it is and how many beautiful options there are to customize it. An immediate response (even on a Sunday!) to my question came from support when I emailed them. I am very happy to have discovered this program. I used to spend four times as much on MailChimp, a service I found difficult and time-consuming, and the cost to the user was a quarter of that.

What do you dislike most about this product?

To integrate with WooCommerce, you have to jump through a lot of hoops, and if you're not familiar with those systems, all the cryptic keys and checkboxes can be disconcerting. That's my least favorite part. Honestly, I think it's more related to WooCommerce than Mailerlite.

What recommendations would you give to someone considering this product?

There are several reasons why MailerLite is among the best-known email service providers in the industry. I have a long-term relationship with them and what stands out is their availability and willingness to help me if I have any problems. They are able to find a solution even when I am the one who caused the problem.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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