13/14 in Email Marketing

Response
Distribution
114Reviews

Mailchimp

Mailchimp

Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.

7.9

Composite Score

Composite
Score

7.9

CX Score

CX
Score

+76

Emotional Footprint

Emotional
Footprint

82%

Likeliness to Recommend

Likeliness
to Recommend

13/14 in Email Marketing

Response
Distribution
114Reviews

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Category Features
  • A/B Testing
  • |
  • Auto-Responders
  • |
  • Basic Reporting and Analytics
  • |
  • Campaign Management
  • |
  • Contact Database
  • |
  • Content Authoring
  • |
  • Dynamic Content
  • |
  • Email Delivery
  • |
  • Email Templates
  • |
  • Mobile Optimized
  • |
  • Segmentation
  • |
  • SPAM Compliance
  • |
  • Surveys and Polling

Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8/10

Information Technology

Mailchimp Preferred User

Vendor Capability Satisfaction

  • 3
  • Ease of Implementation
  • 2
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 3
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Breadth of Features
  • 4
  • Business Value Created

Product Feature Satisfaction

  • 3
  • Auto-Responders
  • 3
  • Basic Reporting and Analytics
  • 3
  • Campaign Management
  • 3
  • Contact Database
  • 3
  • Email Delivery
  • 3
  • Email Templates
  • 3
  • Segmentation
  • 3
  • SPAM Compliance
  • 3
  • Surveys and Polling
  • -
  • A/B Testing
  • -
  • Content Authoring
  • -
  • Dynamic Content
  • -
  • Mobile Optimized
Recommends
10/10

Sales Marketing

Perfect tool to use as a small start up!

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • -
  • Product Strategy and Rate of Improvement
  • 4
  • Usability and Intuitiveness
  • -
  • Vendor Support
  • 3
  • Ease of Data Integration
  • -
  • Ease of IT Administration
  • 4
  • Ease of Customization
  • -
  • Availability and Quality of Training
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • Email Templates
  • 3
  • Mobile Optimized
  • 3
  • Surveys and Polling
  • 4
  • Basic Reporting and Analytics
  • 4
  • Campaign Management
  • 4
  • Email Delivery
  • 4
  • Segmentation
  • -
  • A/B Testing
  • -
  • Auto-Responders
  • -
  • Contact Database
  • -
  • Content Authoring
  • -
  • Dynamic Content
  • -
  • SPAM Compliance
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